Monesh J
Summary
With around 8 plus years of experience in Supply chain management, Logistics, Exports and imports for customer service and Financial Operations, and Order Management in shipping line. Possess strong communication, interpersonal and relationship management skills. Experienced and have good hands-on in SAP tool worked on support and implementation project requirement analysis also have end user knowledge in SAP & SCRIPT Knowledge on SAP S4 HANA and worked towards major implementation on SCP Platform and case management.
Overview
8
8
years of professional experience
Work History
Senior Process expert
Maersk Global Services centre India Pvt Limited
Chennai, India
10.2021 - Current
- Company Overview: Chennai (a division of the A.P. Moller – Maersk Group)
- Vendor invoice processing for Europe Countries (Primark Customer)
- Investigating and resolving issues related to Invoicing processing and reconciling the Invoices
- SAP S4 HANA- Hands on knowledge in Reconciliation, Job costing, Invoicing, Workflows
- Identifying Purchase Orders which has failed the 3-way matching (PO-GR-IR) and analyzing the reasons for the same.
- Participated in continuous improvement initiatives to enhance logistics operations and reduce costs
- Identify the wrong posting of the invoice and advice to RTP team for making correct posting for invoice
- Proving weekly reports to clients on invoices and sharing the SOA.
- To meet all agreed KPI and complete the tasks within the SLA
- Reconciliation of vendor statement
- Preparation of SOPs with exceptions and process Reporting.
- Perform the critical task of investigating the invoices and payment status.
- Verifying and authorizing to releasing the payments for the vendors.
- Processing payment of invoices which are very high value.
- Allocating daily work to team members
- Dispute Management.
- Vendor payments and handling Workflows
- Conduct monthly refresher training and assessments for the team members to identify the curve areas and to ascertain their understanding about the process.
- Assisting the team-mates in processing the invoices which in turn helps in avoiding any errors and enable to meet the SLA's
- Tracking of Shipment and handling daily orders Resolving customer's clarifications.
Process Agent
Kone Elevator India Pvt., Ltd
India
05.2019 - 11.2021
- Maintenance contract authorization & Billing generation (KME Middle East, KARE Saudi Arabia)
- Responsible for accurate and timely processing of sale orders as per customer purchase orders
- SAP Order management system and service level agreements in full compliance with company policies and procedures
- Package service repair & Spare invoice creation
- AMC invoice handling & creation
- Query handling in all key areas of contract
- Service order creation and cancellation
- Creating opportunity in Customer Relationship Management (CRM) tool
- Understanding the Customer Objectives and Deliverables.
- Met process SLA metrics – Productivity and Quality target within the defined time
- Data migration through LSSW for Vendor, customer data and IDOC handling
Analyst
Hewlett Packard
India
07.2017 - 04.2019
- Demand/Supply matching
- Forecasting POR
- Selection of supplier for issue of enquires
- Planning FGI shipment - weekly plan
- NPI part set up in the system
- Quote maintained for parts - monthly.
- NPI to EOL part management
- Order management from ACK to delivery
- UAT performed (NPI parts, new vendors or new warehouse)
- Contact Vendor for Invoice to push logistics team for GR process and client management
Education
B:COM - Corporate Secretaryship
Loyola college
Chennai, Tamil Nadu01.2017
Skills
- CRM Salesforce
- MS Office, VBA Macro
- SAP Scripts
- Power BI
- Process Automation
- Customer experience
- Cross-functional team leadership
- Reliability
PERSONAL STRENGTH
- Goal oriented problem solver.
- Organizer with leadership qualities.
- Able to prioritize tasks and workloads in order of importance.
- Willingness to learn and adapt to any environment.
AREA OF INTEREST
- Finance, Accounting and Customer service
- Supply chain Management and Logistics
Key Strengths
- Expertise in SAP, ERP systems, S4 Hanna and cross functional reporting
- Able to work under pressure and team handling
- I'm passionate about continuous improvements in supply chain management
Disclaimer
I hereby declare that all the information’s presented here are true and correct to my knowledge and belief. Place: Chennai. Date : (Monesh. J)
Timeline
Senior Process expert
Maersk Global Services centre India Pvt Limited
10.2021 - Current
Process Agent
Kone Elevator India Pvt., Ltd
05.2019 - 11.2021
Analyst
Hewlett Packard
07.2017 - 04.2019
B:COM - Corporate Secretaryship
Loyola college