Monet Bolden

• Merchandise and Stocking

- Organizing and making sure all items are where they belong.

- Changing out the Milk and Eggs when needed.

- Attending Team meetings.

- Helping others with their tasks such as arranging clothes that should be orderly put up to make it easier for customers to find what it is they may want.

- Helped and listened to over 30 customers with any questions or recommendations they may have, making them feel 100% comfortable.

- Building a well and fair connection with the team.

• Proficient at administrative tasks, including maintaining the reception area, answering multiple high value phone lines, responding ot emails, updating client records, preparing correspondence, and maintaining office equipment.
• Kept reception area clean and neat to give visitors positive first impression and meet requirements.
• Filling, logging and scheduling appointments.
• Working with billing and insurance companies.

• Bakery/Dining (Upfront) Area

- Organized Shelves and Displays.

- Provided great customer service.

- Precisely rang up and confirmed all orders.

- Made sure dining room and bathrooms were cleaned consistently.

- Interfaced with Customers to ensure that they were satisfied and any questions.

• Drive-Thru Area

- Managed orders and Preparation of baked goods.

- Working around with the team to get things done efficiently.

• Back Of Restaurant

- Washed and Organized Dish supplies to keep everything neat and sanitized.

- Prepared fresh beverages for guest such as coffee and lemonade.

- Assisted in prepping food to support kitchen processes.

• Opening

- Prep food items, guaranteeing all areas were clean and ready for service.

- Adapted rapidly to various roles including, Drive-thru and Dining.

• Closing

- Packaged bakery items for donation and validating my cleaning.

- Collaborating with other team members to complete end of shift tasks appropriately and correct.