Dependable healthcare professional with experience in fast-paced hospital settings. Skilled in customer service, communication, multitasking, teamwork, and creating a safe, welcoming environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCT II
Trinity Health
SYRACUSE
10.2025 - Current
Provide professional support to patients, families, and staff in a fast-paced, customer-facing environment.
Communicate needs, concerns, and updates clearly while maintaining a calm and helpful attitude.
Assist with daily tasks, patient transport, room preparation, and maintaining clean, welcoming spaces.
Train and support new team members on routines, expectations, and service standards.
Adapt quickly between departments while staying organized, dependable, and professional.
Handle sensitive situations with empathy, confidentiality, and strong attention to detail.
PCT
Trinity Health
SYRACUSE
12.2024 - 10.2025
Assisted nursing staff with patient care tasks and daily activities.
Monitored vital signs and reported changes to healthcare team.
Maintained cleanliness and organization of patient rooms and equipment.
Co-Teacher
BBC Child Care Center of Clarendon
Arlington
01.2022 - 10.2022
Assisted in planning and implementing daily lesson plans for children.
Supported lead teacher in managing classroom activities and student behavior.
Collaborated with staff to create a safe and nurturing environment.
Education
Certified Phlebotomist - Phlebotomy
Guilford Technical Community College
Jamestown, NC
01.2023 - 05.2023
Oxon Hill High School
Oxon Hill, MD
Skills
Customer ServiceCommunication
Teamwork
Problem-Solving
Multitasking
Time Management
Adaptability
Conflict Resolution
Attention to Detail
Safety & Infection Control