Summary
Overview
Work History
Education
Skills
Timeline
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Monet Franklin

Loxley,AL

Summary

Seasoned Phlebotomy Float and Team Lead with a proven track record at Quest Diagnostics and LabCorp Thomas Hospital. Excelled in enhancing patient satisfaction and team efficiency through expert blood collection techniques and empathetic patient care. Demonstrated leadership by fostering teamwork and streamlining processes, significantly improving daily test completion rates.

Overview

18
18
years of professional experience

Work History

Phlebotomy Float

Quest Diagnostics
05.2020 - Current
  • Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.

Team Lead

LabCorp Thomas Hospital
07.2018 - 04.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Phlebotomy Team Lead

Quest Thomas Hospital
03.2007 - 03.2018
  • Improved patient satisfaction by consistently providing efficient and accurate blood draws.
  • Enhanced team morale with effective communication and proactive problem-solving strategies.
  • Streamlined the phlebotomy process for better time management and increased daily test completion rates.
  • Facilitated cross-training initiatives to enhance overall team skills and versatility in various aspects of phlebotomy responsibilities.

Education

Associates In Medical Assistance - Medical Assistant And Phlebotomy

CAPP Medical Institute
Pensacola, FL
09-2000

High School Diploma -

University of Akron
Akron, OH
05-1994

Skills

  • Blood collection techniques
  • Venipuncture
  • Patient preparation
  • Order of draw
  • Specimen handling
  • Specimen labeling procedures
  • Sample and specimen collection
  • Capillary puncture
  • Venipuncture Expertise
  • Patient confidentiality
  • Data Entry
  • Pediatric phlebotomy
  • Geriatric phlebotomy
  • Quality Control
  • Recording data
  • Documentation Management
  • Medical Records Maintenance
  • HIPAA

Timeline

Phlebotomy Float

Quest Diagnostics
05.2020 - Current

Team Lead

LabCorp Thomas Hospital
07.2018 - 04.2021

Phlebotomy Team Lead

Quest Thomas Hospital
03.2007 - 03.2018

Associates In Medical Assistance - Medical Assistant And Phlebotomy

CAPP Medical Institute

High School Diploma -

University of Akron

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Monet Franklin