Monet Saunders
Atlanta,GA
Summary
A seasoned professional known for driving revenue growth, optimizing operational efficiency, and building high-performing teams. Committed to fostering a culture of excellence, customer satisfaction, and brand loyalty.
Overview
8
8
years of professional experience
Work History
District Manager of Inside Sales
Republic National Distributing Company
Atlanta, GA, USA
03.2023 - Current
- Develop, train, and direct 9 sales reps covering 2,600 accounts to achieve sales goals, placement objectives and to ensure company standards are met.
- Orchestrated sales initiatives through predictive analytics to accurately forecast market conditions, develop strategic objectives, and allocate necessary resources.
- Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
- Conduct weekly sales meetings for disseminating supplier information.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the market.
Assistant General Manager
Camp Creek World of Beverage
Atlanta, GA, USA
05.2018 - 03.2023
- Implemented and managed efficient inventory tracking systems using retail analytics software, ensuring accuracy for $1.4 million worth of products.
- Executed comprehensive retail management by closely collaborating with store owner, enhancing operational efficiency via strategic initiative implementation.
- Efficiently processed payroll for a team of 18-25 employees utilizing advanced payroll software, ensuring timely and accurate payments.
- Motivated, trained and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Improved operational efficiency by 25% through the development and implementation of streamlined processes and oversight of daily business activities, utilizing performance metrics to guide staff productivity and resource allocation.
Member Service Manager
Planet Fitness
Charleston, WV, USA
05.2017 - 05.2018
- Utilized digital marketing tools to highlight special offers, resulting in a 15% boost in customer engagement.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Optimized customer satisfaction index by 20% through targeted service improvements and efficient feedback systems using CRM tools.
- Optimized customer interaction protocols using telephone and email analytics, raising overall customer satisfaction score by 10% and boosting repeat business.
Education
Bachelor of Science - Health Administration
University of Charleston
Charleston, WV05.2018
Skills
- Retail
- Strategic Planning
- Revenue Generation
- Management
- Customer Service
- Market Research
Timeline
District Manager of Inside Sales
Republic National Distributing Company
03.2023 - Current
Assistant General Manager
Camp Creek World of Beverage
05.2018 - 03.2023
Member Service Manager
Planet Fitness
05.2017 - 05.2018
Bachelor of Science - Health Administration
University of Charleston