Summary
Overview
Work History
Education
Skills
Timeline
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Monet Saunders

Atlanta,GA

Summary

A seasoned professional known for driving revenue growth, optimizing operational efficiency, and building high-performing teams. Committed to fostering a culture of excellence, customer satisfaction, and brand loyalty.

Overview

8
8
years of professional experience

Work History

District Manager of Inside Sales

Republic National Distributing Company
03.2023 - Current
  • Develop, train, and direct 9 sales reps covering 2,600 accounts to achieve sales goals, placement objectives and to ensure company standards are met.
  • Orchestrated sales initiatives through predictive analytics to accurately forecast market conditions, develop strategic objectives, and allocate necessary resources.
  • Control and manage sales performance by measuring and reporting results, evaluating, and correcting performance and administering policies and procedures.
  • Conduct weekly sales meetings for disseminating supplier information.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the market.

Assistant General Manager

Camp Creek World of Beverage
05.2018 - 03.2023
  • Implemented and managed efficient inventory tracking systems using retail analytics software, ensuring accuracy for $1.4 million worth of products.
  • Executed comprehensive retail management by closely collaborating with store owner, enhancing operational efficiency via strategic initiative implementation.
  • Efficiently processed payroll for a team of 18-25 employees utilizing advanced payroll software, ensuring timely and accurate payments.
  • Motivated, trained and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Improved operational efficiency by 25% through the development and implementation of streamlined processes and oversight of daily business activities, utilizing performance metrics to guide staff productivity and resource allocation.

Member Service Manager

Planet Fitness
05.2017 - 05.2018
  • Utilized digital marketing tools to highlight special offers, resulting in a 15% boost in customer engagement.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Optimized customer satisfaction index by 20% through targeted service improvements and efficient feedback systems using CRM tools.
  • Optimized customer interaction protocols using telephone and email analytics, raising overall customer satisfaction score by 10% and boosting repeat business.

Education

Bachelor of Science - Health Administration

University of Charleston
Charleston, WV
05.2018

Skills

  • Retail
  • Strategic Planning
  • Revenue Generation
  • Management
  • Customer Service
  • Market Research

Timeline

District Manager of Inside Sales

Republic National Distributing Company
03.2023 - Current

Assistant General Manager

Camp Creek World of Beverage
05.2018 - 03.2023

Member Service Manager

Planet Fitness
05.2017 - 05.2018

Bachelor of Science - Health Administration

University of Charleston

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