Monet Silva
Dallas,Texas
Summary
Highly motivated and ambitious and committed individual seeking a position as a Medical Assistant to education and use skills and give excellent healthcare to a diverse patient population. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Golden Acres Living And Rehabilitation
11.2023 - Current
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Supported needs of 15 + residents under long-term care.
Medical Assistant/Front Desk Receptionist/Back Office Assistant
Medical City Of Dallas
05.2022 - 12.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Answered phone calls and messages for 4-physician 2 medical facility, scheduling appointments, and handling patient inquiries.
Home Health Aide
Grace Home Health
01.2021 - 09.2022
- Help patients with personal hygiene, dressing, bathing, and other daily tasks
- Perform basic health care services for patients including checking vital signs or administering prescription medication
- Help with general light housekeeping
- Make transportation arrangements as needed.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted 13 patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Sales Associate
MetroPCS
02.2018 - 08.2021
- Create and sustain cordial relationship with new customers
- Achieve minimum standards for sales quotas, quotes, and calls
- Improve revenue by penetrating to existing customer base
- Produce price and credit term quotes
- Utilize knowledge of company's production and execute schedules in scheduling product installation date for customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Managed approximately 30 incoming calls, emails per day from customers.'
Caregiver
Brookdale Retirement Center
04.2017 - 05.2019
- Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating
- Following a prescribed healthcare plan, which may include assisting with exercise and administering medication
- Ensuring the client's home is organized according to their needs and that safety measures are in place
- May also be expected to assist with some light housework.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for 18 patients, reducing risks and ensuring optimal health outcomes.
Education
Medical Assistant- Certificate of Completion -
The College of Health Care Professions
Dallas, Texas05.2022
High School Diploma -
Lake Highlands High School
Dallas, TX05.2012
Skills
- HIPAA Compliance
- Medical Terminology
- Phlebotomy
- CPR
- First Aid
- Customer Service
- OB/GYN Procedures
- Patient Care
- Vital Signs Documentation
Clinical Skill Sets
- Help physician with patient examinations
- Give patients injections as directed by physician
- Answer office phone and greet patient
- Provide overall support for physicians and office operations
- Prepare patients for examinations and treatment
- Take patient history and vital signs
- Prepares exam and treatment rooms with necessary instruments
- Administer injections
- Phlebotomy
- Use of centrifuge and autoclave
- Prepares and maintains supplies and equipment
- Scheduling (manually and electronically)
- Prescription refills
- CPR Certified
- Medical Terminology
- ICD-9/CPT coding, insurance and billing
- Strep test, hemocult test, mono test, pregnancy test, urinalysis
- Blood smears OSHA/HIPAA training
Personal Information
Title: Medical Assistant
Languages
English
Full Professional
Certification
Certified medical assistant -National association for health Professionls
Nurse assistant training
CPR
BLS
References
References available upon request.
Timeline
Nursing Assistant
Golden Acres Living And Rehabilitation
11.2023 - Current
Medical Assistant/Front Desk Receptionist/Back Office Assistant
Medical City Of Dallas
05.2022 - 12.2023
Home Health Aide
Grace Home Health
01.2021 - 09.2022
Sales Associate
MetroPCS
02.2018 - 08.2021
Caregiver
Brookdale Retirement Center
04.2017 - 05.2019
Medical Assistant- Certificate of Completion -
The College of Health Care Professions
High School Diploma -
Lake Highlands High School
Certified medical assistant -National association for health Professionls
Nurse assistant training
CPR
BLS
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