Monet Walton
Austin,TX
Summary
Motivated and driven young professional with strong experience within the service industry. Exceptional customer service, communication, decision-making and relation-building skills. Learns and implement new skills quickly. I am seeking an opportunity that will utilize my strong customer service skills, as well as, provide an environment that I may continue to develop as a professional.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Freelance
12.2019 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
Preschool Teacher
Emerson Academy
05.2022 - 01.2023
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Addressed behavioral and learning issues with parents and daycare management.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established positive relationships with students and families.
Nanny
Parents Of Children
11.2019 - 01.2021
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Engaged with children on age-appropriate level.
Hostess/Server
IHOP
07.2016 - 01.2020
- Welcomed and seated restaurant guests quickly with an upbeat and friendly attitude
- Memorized full menu to provide exceptional and knowledgeable service to guests
- Proficiently took and processed guest orders
- Upsold drinks and desserts
- Maintained large guest parties and provided attentive service
- Handled and resolved customer complaints
- Acted as Assisted Manager as needed
- Received acknowledgement for exceptional customer service and most upsold items
Housekeeper/Front Desk Clerk
Hometowne Studios
06.2019 - 11.2019
- Clean and restock rooms for guests
- Upheld quality cleaning standards
- Laundry responsibilities
- Managed cleaning supplies inventory
- Scheduled and maintained reservations
- Check-in new hotel guests
- Process payments for long-term guests
- Managed process for removing guests off premises due to non-payment or violation of hotel policies
- Received acknowledgement of customer service skills and was asked to train all employees on cleaning rooms
Education
High School Diploma - Health Science, Performing Arts and Mathematics
Cedar Ridge High School
First Aid and CPR - undefined
Bachelors in Psychology - Psychology
University of Arizona Global Campus
Online07.2027
Skills
- Type 35 WPM, Google Docs, Microsoft Office Suite, Customer Service (4 years), Restaurant Server (4 years), Hostess (3 years), Housekeeping (Less than 1 year), Front Desk (Less than 1 year)
- Valid Driver's License
- Honest and Trustworthy
- Facility Laundry and Cleaning
- Human and Animal Safety
- Dietary Restrictions
- Specialized Care
- Feeding and Watering
- Breed and Species Knowledge
- Venmo and PayPal
Languages
asl
Professional Working
Timeline
Preschool Teacher
Emerson Academy
05.2022 - 01.2023
Pet Sitter
Freelance
12.2019 - Current
Nanny
Parents Of Children
11.2019 - 01.2021
Housekeeper/Front Desk Clerk
Hometowne Studios
06.2019 - 11.2019
Hostess/Server
IHOP
07.2016 - 01.2020
High School Diploma - Health Science, Performing Arts and Mathematics
Cedar Ridge High School
First Aid and CPR - undefined
Bachelors in Psychology - Psychology
University of Arizona Global Campus