Monet Smith
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my expertise in merchandise display and mentoring at Target to improve store functionality and drive customer satisfaction. Experienced in managing daily routines, consistently ensuring needs are met with precision and care. Skilled writer with a passion for creating compelling content that engages and resonates with audiences. Talented in articulating ideas clearly and eloquently to inspire and connect with readers. My background also includes infant care and language proficiency, contributing to measurable improvements in customer satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Ambassador
McDaniel College
09.2024 - Current
- Answered questions from visitors and potential students about university life.
- Supporting admissions office staff with administrative tasks such as contacting prospective students and event assistance to help streamline processes.
- Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
General Merchandise Team Member
Target
07.2024 - 08.2024
- Increased customer satisfaction by providing personalized assistance.
- Optimized merchandise displays for enhanced visual appeal and easier navigation.
- Contributed to store success by cross-training in various departments for increased flexibility and coverage.
- Streamlined inventory management with organized storage, accurate tracking, and timely replenishment.
- Assisted customers by answering questions about products providing knowledgeable suggestions based on their needs.
Team Member
Chick-fil-A
12.2022 - 05.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
High School Diploma -
New Town High School
Owings Mills, MD06-2024
Skills
- Mentoring and training
- Merchandise Display
- Childcare
- Articulation
- Language proficiency
- Creative Thinking
Certification
- The National Restaurant Association ServSafe Certification
Timeline
Student Ambassador
McDaniel College
09.2024 - Current
General Merchandise Team Member
Target
07.2024 - 08.2024
Team Member
Chick-fil-A
12.2022 - 05.2024
- The National Restaurant Association ServSafe Certification
High School Diploma -
New Town High School
Similar Profiles
Piper FoxPiper Fox
Head Resident Assistant at McDaniel CollegeHead Resident Assistant at McDaniel College
Sylvan EichenlaubSylvan Eichenlaub
IT Student Worker at McDaniel CollegeIT Student Worker at McDaniel College
Ronnie ShawRonnie Shaw
Front Desk Manager at McDaniel CollegeFront Desk Manager at McDaniel College