Monetta Little-Ragan
High Point,NC
Summary
Experienced with supplier quality assurance, focusing on continuous improvement and compliance. Utilizes expertise in quality audits and corrective actions to elevate supplier performance. Track record of effective cross-functional collaboration and strategic problem-solving.
Overview
27
27
years of professional experience
Work History
SENIOR SUPPLIER QUALITY ENGINEER
Azenta Life Sciences
07.2022 - 02.2025
- Created a global supplier quality management system from a site based system that resulted in zero findings on the next ISO 9001 audit
- Completed over 30 manufacturing/service suppliers audits to reduce past due qualifications to less than 1%
- Created standardized audit checklists to audit suppliers to ISO 9001, ISO 13485, CAP, CLIA requirements
- Led continuous improvement projects using Six Sigma and Lean principles such as the courier oversite project which resulted in a 60% decrease in courier SCARs
- Worked with supply base using 8D principles to reduce open SCARs by 75%
- Collaborated with purchasing and multiple business units to create a risk based approach to supplier qualification and performance tracking
- Created supplier development plans to drive low performing suppliers to continuous improvement resulting in a 45% improvement in supplier performance
QUALITY SYSTEMS ENGINEER
Qorvo
08.2020 - 08.2022
- Lead quarterly Management Review presentation of quality KPI's and continuous improvement projects increasing the efficiency of the process by 1.5 hrs using risk based approach to presentation
- Managed and lead site ISO 9001, AS9100, ISO 13485 internal audits to prepare for required regulatory audits which resulted in consistent above average audit results from regulatory auditors
- Drove site CAPA completion time down by 40% by establishing regular meetings with relevant departments to assist in removing obstacles to closure
- Calibration Manager
- Created written calibration to document calibration process
- Trained and led calibration personnel to perform duties and improve internal customer satisfaction by 80%
- Collaborated with Calibration team to drive reorganization of the Calibration space to increase process efficiency by 60%
QUALITY ENGINEER
Honda Aircraft Company through Hi-Tek Professional's
11.2018 - 04.2020
- Collaborated with Honda engineers to investigate non-conformances on the assembly line and develop solutions to prevent reoccurrence lowering failure rates by 15%
- Constantly reviewed detailed drawings with GD&T to ensure parts met design requirements and worked with supplier quality to drive 20% reduction in supplier part rejections
- Used knowledge of in-process and final inspection of parts, assemblies, accessories, and materials for conformance to ISO 9001 and AS9100 specifications using precision measuring instruments and devices to improve assembly times by 12%
- Site Corrective Active Coordinator
- Led our CAPA and Audit activities as necessary to ensure proper closure resulting in a 60% decrease in open corrective actions
- Developed an escalation process and regular meeting interval to drive correction closure resulting in CAPA's closure on time KPI improving by 30%
SUPPLIER QUALITY ENGINEER
Parker Aerospace Filtration (Purolator)
09.2017 - 11.2018
- Developed a Supplier Quality Engineer Program to promote partnerships with suppliers and reduced supplier part rejection by 45%
- Created Supplier Quality Management SOP along standard supplier quality notification form for non-conformances
- Worked with suppliers to identify root causes and develop effective corrective actions using 8D methodology to address deficiencies reduce SCARs by 25%
- Audit supplier at their facility to AS9100 and ISO 9001 requirements
- QC Supervisor
- Supervised the daily activities of nine mechanical inspectors
- Created daily inspection worklists to ensure parts arrived to manufacturing in time to meet customer order request dates resulting in a 55% reduction in inspection backlog
- Assigned mechanical inspectors relevant training on innovative inspection techniques
SUPPLIER QUALITY ENGINEER
Deere-Hitachi
09.2015 - 09.2017
- Performed all quality assurance activities in accordance with documented ISO 9001 and IATF 16949 and guidelines and instructions
- Managed quality data including PPAP, PFEMA's and SCAR's
- Created supplier development plans and implemented them with suppliers resulting in 40% increase in supplier performance.
QUALITY ASSURANCE ENGINEER
Flowserve
08.2013 - 09.2015
- Drove 35 valve project for French nuclear power plant to completion after being stalled for over one year
- Developed a continuous improvement project to allow manufacturing to produce valves to French nuclear code requirements
- Drove corrective actions to completion using 8D methodology
AUTHORIZED INSPECTOR
Hartford Steam Boiler
02.2013 - 08.2013
- Determine the nature of code violations and actions to be taken, and issue written notices of violation; participate in enforcement hearings as necessary
- Examine permits, licenses, applications, and records to ensure compliance with licensing requirements
- Monitor follow-up actions in cases where violations were found, and review compliance monitoring reports
LABORATORY ASSISTANT
Labcorp
06.2011 - 02.2013
- Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer
- Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment
NUCLEAR MACHINISTS MATE E-6/MMN1
United States Navy
10.1997 - 04.2007
- Follow policies and procedures for radiation workers to ensure personnel safety
- Monitor instruments, gauges, and recording devices in control rooms during operation of equipment, under direction of nuclear experimenters
- Modify, devise, and maintain equipment used in operations
- Test, maintenance, repair, or upgrading of accelerator systems
- Propulsion Plant Watch Supervisor
- Supervised nuclear propulsion plant operations
Education
Bachelor of Science - Biology
Guilford College
Greensboro, NC05-2011
Bachelor of Science - Chemistry
Guilford College
Greensboro, NC05-2011
Bachelor of Science - Nuclear Engineering
Thomas Edison State College
Trenton, NJ09-2007
Skills
- Engineering change management
- Supplier relationship management
- Effective communication
- Control plan development
- Continuous improvement initiatives
- Project management
- Conflict resolution strategies
- Lean manufacturing principles
- Geometric dimensioning and tolerancing
- Cross-functional team collaboration
- Regulatory compliance
- Statistical analysis proficiency
- Supplier auditing
- ISO 9001
- AS9100 compliance
- Six sigma methodologies
- Quality control procedures
- Calibration
- Risk management
Timeline
SENIOR SUPPLIER QUALITY ENGINEER
Azenta Life Sciences
07.2022 - 02.2025
QUALITY SYSTEMS ENGINEER
Qorvo
08.2020 - 08.2022
QUALITY ENGINEER
Honda Aircraft Company through Hi-Tek Professional's
11.2018 - 04.2020
SUPPLIER QUALITY ENGINEER
Parker Aerospace Filtration (Purolator)
09.2017 - 11.2018
SUPPLIER QUALITY ENGINEER
Deere-Hitachi
09.2015 - 09.2017
QUALITY ASSURANCE ENGINEER
Flowserve
08.2013 - 09.2015
AUTHORIZED INSPECTOR
Hartford Steam Boiler
02.2013 - 08.2013
LABORATORY ASSISTANT
Labcorp
06.2011 - 02.2013
NUCLEAR MACHINISTS MATE E-6/MMN1
United States Navy
10.1997 - 04.2007
Bachelor of Science - Biology
Guilford College
Bachelor of Science - Chemistry
Guilford College
Bachelor of Science - Nuclear Engineering
Thomas Edison State College
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