Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monford Robinson

Bristow,OK

Summary

Dynamic Shift Business Manager at Webco Industries with a proven track record in project management and team leadership. Enhanced operational workflows, driving productivity improvements and fostering a culture of continuous improvement. Skilled in strategic planning and employee motivation, successfully managing cross-functional teams to achieve project goals and optimize performance.

Diligent leader with strong background in managing business operations and enhancing efficiency. Proven track record of leading teams and implementing process improvements that align with company goals. Demonstrated ability to manage financials and foster collaboration across departments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Shift Business Manager

Webco Industries
02.2002 - Current
  • Assisted in daily operations, learning business processes and organizational structure.
  • Supported team members by handling routine administrative tasks efficiently.
  • Adapted to new software tools to streamline communication and task management.
  • Contributed to project planning sessions, gaining insights into strategic decision-making.
  • Collaborated with cross-functional teams to understand diverse operational needs and challenges.
  • Maintained accurate documentation, ensuring compliance with company policies and procedures.
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Assisted with hiring process and training of new employees.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
  • Improved project delivery times, setting clear milestones and regularly monitoring progress against objectives.
  • Cultivated culture of continuous improvement by encouraging innovation and critical thinking within team.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

High School Diploma -

Bristow High School
Bristow, OK

Skills

  • Project management
  • Employee management
  • Customer service
  • Analytical thinking
  • Documentation and reporting
  • Business development
  • Decision-making
  • Issue resolution
  • Team building and leadership
  • Business planning
  • Operational leadership
  • Strategic planning
  • Employee motivation
  • Employee scheduling
  • Risk assessment and management
  • Operations management
  • Staff management
  • Cross-functional communication
  • Staff training
  • Retail operations management
  • Performance evaluations
  • Coaching and mentoring
  • Policy implementation
  • Strategic initiatives
  • Recruiting and hiring
  • Safety protocols and procedures
  • Verbal and written communication
  • Staffing level maintenance
  • Business management
  • Teamwork and collaboration
  • Team leadership
  • Organizational structuring
  • Relationship building
  • Performance improvement
  • Business leadership
  • Payroll administration and timekeeping
  • Records organization and management
  • Effective leader
  • Staff training/development
  • Goal setting

Certification

16 Guiding Principles

360 Degree Leader

5 Choices

7 Habits of Highly Effective People

August 2022 Safety Topic: Hearing Conservation

Communication, Feedback & Conflict Resolution using DISC

Timeline

Shift Business Manager

Webco Industries
02.2002 - Current

High School Diploma -

Bristow High School
Monford Robinson