Experienced claims professional with a background in claims investigation, policy interpretation, and data verification. Skilled in reviewing field findings, confirming liability, and supporting accurate claims decisions and cost assessments.
Work History
Claims Examiner
2 Years 1 Month
USIC | 08.2024 - 09.2026
Reviewed and analyzed findings and documentation from onsite investigations to support accurate claims processing.
Ensured contractors complied with applicable state and local laws, regulations, and requirements.
Determined responsibility and liability for property and infrastructure damages, facilitating fair settlements.
Collaborated with claims adjusters to assess and calculate repair costs and subcontractor expenses, ensuring comprehensive evaluation of claims.
Assisted adjusters with reviewing, validating, and disputing invoices to ensure accurate and appropriate costs
Senior Damage Prevention Specialist
3 Years 8 Months
USIC | 12.2020 - 08.2024
Coordinated with excavators, locators, and utility crews to resolve conflict points before digging.
Marked underground facilities accurately using paint, flags, and electronic locating equipment.
Reviewed One-Call tickets and utility maps to verify locate requirements and prevent excavation damage.
Documented field findings and damage prevention notes to support compliance and follow-up actions.
Education
Bachelor of Science - Mathematics
Fayetteville State University | Fayetteville, NC | 05-2018