Monic Tarantino
Winter Park,FL
Summary
Dynamic and results-oriented professional with extensive experience in customer-facing roles, notably as a Server at Ruby Tuesday MCO. Excelled in multitasking and teamwork, significantly enhancing customer satisfaction and repeat business. Proficient in Spanish, demonstrating exceptional communication skills and problem-solving abilities. Proven track record of thriving in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Sales Associate
Alys Boutique
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Server
Ruby Tuesday MCO
01.2009 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Hooters
06.2008 - 04.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
OakRidge
Orlando, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Problem-solving
- Fluent Spanish
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Alys Boutique
10.2022 - 05.2023
Server
Ruby Tuesday MCO
01.2009 - 03.2020
Server
Hooters
06.2008 - 04.2010
OakRidge
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