Monica Carter

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.

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• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

• Developed comprehensive documentation for engineering procedures, contributing to a well-organized knowledge base.
• Evaluated emerging technologies for potential adoption within the organization, presenting recommendations based on cost-benefit analysis.
• Strengthened relationships with vendors by negotiating favorable contracts and ensuring adherence to agreed-upon terms.
• Collaborated with cross-functional teams to ensure timely project completion, meeting or exceeding client expectations.
• Managed inventory levels of critical parts, minimizing stockouts while optimizing costs associated with storage.6⁶

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.