Forward-thinking Stay-at-home mother with proven history of leadership, planning and problem solving. Adept collaboration with Restaurant Managment to accomplish demanding objectives, motivate staff or self and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Work History
Assistant Manager
Millie's Restaurant and Bakery
Fontana, CA
1999 - 2012
Provided a welcoming atmosphere.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supervised daily operations including scheduling shifts, assigning duties.
Directed and led employees, supervising activities to drive productivity and efficiency.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Organized schedules, workflows and shift coverage to meet expected business demands.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Completed day-to-day duties accurately and efficiently.
Identified needs of customers promptly and efficiently
Supervising employees and evaluating employee performance.
Providing training and delegating tasks to employees
Maintaining Inventory and food costs.
Education
High School Diploma -
Eric Birch High School
Fontana, CA
05-1998
Some College (No Degree) - Business Administration
Chaffey College
Rancho Cucamonga, CA
Skills
Operations Management
Task Delegation
Employee Scheduling
Employee Performance Evaluations
Product and Service Knowledge
Compliance Understanding
Customer Relations
Team Motivation
Sales Reporting
Cost Control
Money Handling
Affiliations
Current member of the PTA
References
References available upon request.
Timeline
Assistant Manager
Millie's Restaurant and Bakery
1999 - 2012
High School Diploma -
Eric Birch High School
Some College (No Degree) - Business Administration