Monica Alvarez
Burleson,TX
Summary
Dynamic and detail-oriented professional with extensive experience at IPC Healthcare, excelling in scheduling and coordinating high-volume education sessions. Proven ability in effective communication and multitasking, ensuring accurate documentation and patient care. Adept at insurance verification and maintaining compliance, consistently achieving operational efficiency in fast-paced environments. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
16
16
years of professional experience
Work History
Coordinator of Clinician Documentation Education
IPC Healthcare a division of TeamHealth Care
Knoxville, USA
01.2015 - Current
- Communicate effectively and professionally with visitors, physicians and coworkers
- Responsible for high volume of incoming and outgoing calls, schedule and coordinate billing and coding education sessions
- Book from 45-100 educations a week and perform other duties as assigned from time to time by the Office Manager
- Post cases data entry documentation for all cases performed in the education sessions
- Responsible for clerical duties, projects and also review A-8 reports, ensuring accurate manual and electronic medical records throughout our varies locations in our regions
Covid Screener/Safety Assistant
Texas Health Huguley Hospital
Fort Worth, USA
10.2020 - 10.2021
- Greeted and screened all visitors, patients and hospital staff
- Directed visitors and patients to the appropriate locations throughout the hospital
- Updated list of Covid beds on a daily basis through the housing supervisor
Surgery Scheduler/Computer Operator
Keck Medical Center of USC
Los Angeles, USA
02.2012 - 01.2015
- Surgery scheduler for surgeons at USC
- Communicate effectively and professionally with patients, visitors, physicians and coworkers
- Responsible for high volume of incoming and outgoing calls, schedule and coordinate surgical cases, including specialty items needed for surgery
- Work one on one with our Operating room department verifying surgery times and equipment and also verify vendor information
- Book from 80-100 surgery’s a week and perform other duties as assigned from time to time by the Office Manager
- Post cases data entry documentation for all cases performed in the Operating room and maintains an accurate implant log for all related cases documented in surgery scheduling system.
- Responsible for clerical duties, projects and also review A-8 reports, ensuring accurate manual and electronic patient charge postings and transmission occur daily.
Access Services Emergency Room
Baylor All Saints Medical Center
Fort Worth, USA
09.2009 - 01.2012
- Under general supervision checked and greeted patients and visitors in the Emergency Room, obtained current and accurate demographics and insurance information in order to register patient
- Verified insurance coverage and eligibility via phone, fax, and/or online.
- Negotiated and collected deposits and co-payments amounts
- Responsible to assuring correct billing information and minimizing the reimbursement risks associated with providing care to patients
- Responsible of collecting all Emergency Charts and editing and departing from Meditech and sending them to medical records
Education
Registered Certified Medical Assistant -
Remington College
Fort Worth, TX03.2009
NCT X-ray Technician -
Master Performance
Haltom City, TX04.2007
High School Diploma -
Mansfield High School
Mansfield, TX05.2002
Skills
- Multitasking and organization
- Schedule management
- Medical terminology
- Task prioritization
- Scheduling and calendar management
- Patient scheduling
- Adaptability and flexibility
- Clerical support
- Verbal and written communication
- Data entry
- Scheduling coordination
- Customer service
- Effective communication
- Problem solving
- Time management
- Attention to detail
- Insurance verification
- Event coordination
Languages
Spanish
Native/ Bilingual
Timeline
Covid Screener/Safety Assistant
Texas Health Huguley Hospital
10.2020 - 10.2021
Coordinator of Clinician Documentation Education
IPC Healthcare a division of TeamHealth Care
01.2015 - Current
Surgery Scheduler/Computer Operator
Keck Medical Center of USC
02.2012 - 01.2015
Access Services Emergency Room
Baylor All Saints Medical Center
09.2009 - 01.2012
Registered Certified Medical Assistant -
Remington College
NCT X-ray Technician -
Master Performance
High School Diploma -
Mansfield High School
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