MONICA AZIZ

• Responsible for night shift alone after one week training .
• Documented test results using computerized and manual transcription methods.
• Led quality control diagnostic testing, documenting variances in results and blood product performance.
• Learning Lead Technologist Responsibilities which includes: Monthly Statistics, Quality management, Quality Assurance program to include Quality Control Monitoring, Written procedures, proficiency testing and maintenance records for all testing, technical Troubleshooting, CAP inspection team member.
• Maintain workflow during LIS downtime.
• Maintained clean and fully operational laboratory equipment.
• Kept information properly secured and confidential (HIPPA).
• Maintained physical lab equipment, detecting malfunctions and troubleshooting to ensure optimum service.
• Performed and documented preventive maintenance and quality control practices, noting best corrective action to remediate issues.
• Verified report accuracy by assessing statistics, specimen identification and critical values.
• Contributed to lab team and individual competency assessment toward maintaining efficiency in environment.
• Conducted testing based on process guidelines, improving experiment efficiency.
• Collaborated with laboratory staff to ascertain group needs and improve test accuracy.
• Oversaw instrument availability, supply inventory and restocking measures to maintain nonstop operations.
• Culture specimen to agar plates and gram stain slides to identify organisms if present.

BLOOD Bank

• Pre-transfusion testing .
• Donor Type confirmation .
• Typing and screening with Gel and tube method .
• Tube / Gel crossmatch .
• Detecting unexpected antibodies that are clinically significant .
• Antigen typing testing .
• Compatibility testing .
• Cord Blood and RHGM .
• Special considerations for Neonates, sickle cell patients and Rh immune globulin candidates .
• Discrepancy resolution .
• Equipment monitoring and maintenance .
• Quality control .
• Led quality control diagnostic testing, documenting variances in results and blood product performance.
• Performed and documented accurate transfusion reaction investigations.

Chemistry, Coagulation, Hematology, Urinalysis, Serology:

• Monitors accuracy and precision of laboratory assays .
• Operates instruments following established procedures .
• Maintain laboratory equipments and supplies to ensure proper functioning .
• Monitor QC procedures to ensure accuracy and reliability of test results.
• Daily maintenance and calibration and QC .
• Recognizes and critical findings.
• Performs microscopic testing and reducing substances .
• Reporting critical results.
• Conducted chemical analysis of blood, urine or spinal fluid to determine presence of normal or abnormal components.
• Train new staff members on laboratory procedures and protocols .

Microbiology:

• Interpret and report gram stain results

• Performed SARS-CoV-2 PCR testing.
• COVID-19 Antigen testing.
• CT/CG - HIV 1/2 - HSV - HCV - HBV - HPV - VIRUSES
• Documented test results using computerized and manual transcription methods.
• Operated [CFX96 REAL TIME SYSTEM ],
• Analyzed testing results based on established indicators, submitting findings to central lab database.
• Complied with waste disposal procedures for biological and hazardous waste types
• Collaborate with other healthcare professionals to provide optimal patient care .
• Complied with waste disposal procedures for biological and hazardous waste types .
• Assisted with completion and submission of regulatory filings and other regulatory documentation.

• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Leveraged proven sales methods to increase revenue and surpass sales objectives.
• Used consultative sales approach to understand and meet customer needs.
• Responsible for promoting and selling pharmaceutical products to healthcare professionals such as doctors, nurses, and pharmacists.
• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.

Completed patient referrals to other medical specialists.

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Medical representatives must be knowledgeable about The products They are selling and be able to answer any questions that healthcare professionals may have .
• Develop relationships with healthcare professionals in order to increase sales of pharmaceutical products
• Provide accurate information about The benefits and side effects of pharmaceutical products when speaking with healthcare professionals.
• Remain up to date on new developments in The pharmaceutical industry in order to stay competitive in The market .
• Demonstrated products and specific features at customer locations and special events.
• Maintained customer promotional logs for product advertising campaigns.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Educated new sales staff on store policies and customer support operations.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.

• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
• Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
• Recognized trends within territory and industry to create proactive plans.
• ·Responsible for promoting and selling pharmaceutical products to healthcare professionals such as doctors, nurses, and pharmacists.
• Analyzed market to identify new opportunities and strengthen relationships with hospitals,medical centers and primary provider physicians.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Completed patient referrals to other medical specialists.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Medical representatives must be knowledgeable about the products they are selling and be able to answer any questions that healthcare professionals may have.
• Develop relationships with healthcare professionals in order to increase sales of pharmaceutical products.
• Provide accurate information about the benefits and side effects of pharmaceutical products when speaking with healthcare professionals.
• Remain up to date on new developments in the pharmaceutical industry in order to stay competitive in the market.
• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Branded products through effective salesmanship and maintained long-term relationships with clients.

• Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
• Performed chemistry identification using reference reagents and prescribed techniques.
• Analyzed testing results based on established indicators, submitting findings to central lab database.
• ·Documented test results using computerized and manual transcription methods.
• Perform laboratory tests on patients sample to provide accurate and timely results for diagnosis and treatment
• Perform the daily and weekly and monthly maintenance for all equipments.

• Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
• Performed chemistry identification using reference reagents and prescribed techniques.
• Analyzed testing results based on established indicators, submitting findings to central lab database.
• ·Documented test results using computerized and manual transcription methods.
• Perform laboratory tests on patients sample to provide accurate and timely results for diagnosis and treatment
• Perform the daily and weekly and monthly maintenance for all equipments.