Monica Adriana Avila
San Bernardino,CA
Summary
Dynamic and results-oriented professional with experience at Fed Ex Freight, adept in forklift operation and enhancing team productivity. Demonstrated ability to exceed performance goals and maintain high safety standards. Skilled in heavy lifting and fostering efficient work environments, with a proven track record of improving loading times and ensuring cargo integrity.
Developed strong organizational and logistical skills in fast-paced warehouse environment. Adaptable and skilled in managing inventory and ensuring efficient flow of goods. Seeking to transition into new field, bringing solid foundation in operational efficiency and teamwork.
Overview
5
5
years of professional experience
Work History
Freight Handler
Fed Ex Freight
01.2021 - Current
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Packed items to meet shipping requirements.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Sorted and organized packages to make deliveries to correct address.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
- Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
- Operated computer systems to track shipments to improve efficiency and accuracy.
Receptionist/Medical Assistant
Tahoe Forest Hospital
09.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Medical Assistant
American Career College
CA10-2009
High School Diploma -
El Monte High
El Monte, CA06-2002
Skills
- Heavy lifting
- Truck loading and unloading
- Pallet jack operation
- Loading and unloading
- Warehouse safety
- Handheld scanners
- Shipment inspection
- Forklift certified
- Trailer unloading
- Tagging
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Freight Handler
Fed Ex Freight
01.2021 - Current
Receptionist/Medical Assistant
Tahoe Forest Hospital
09.2019 - 08.2020
No Degree - Medical Assistant
American Career College
High School Diploma -
El Monte High
Similar Profiles
Jason Guaman SalinasJason Guaman Salinas
Freight Handler at Fed Ex FreightFreight Handler at Fed Ex Freight
Ruben FelicianoRuben Feliciano
Forklift Operator at Fed Ex FreightForklift Operator at Fed Ex Freight
Jorge CadenaJorge Cadena
Class A CDL Driver at Fed Ex FreightClass A CDL Driver at Fed Ex Freight