Monica Batteiger
Zanesville,OH
Summary
Determined Family Advocate proudly offers numerous hours of volunteer service to our community to bridge the gap for those struggling with substance and mental health issues and their families. Facilitating partnerships within the community. A very compassionate, caring, and determined individual offering excellent time management skills and education while being outgoing and friendly.
Overview
26
26
years of professional experience
Work History
Family Advocate/Health Educator
Zanesville-Muskingum County Health Department
Zanesville, OH
02.2023 - Current
- Connected individuals with relevant community resources and coordinated referrals.
- Determined availability of services and programs within community to create partnerships with.
- Identified appropriate community resources and provided referrals for services.
- Supported individuals by facilitating weekly group sessions.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental / behavioral health topics.
- Made referrals to utilize community resources for treatment needs.
- Oversaw fundraising activities and preparation.
- Spoke to community groups to explain and interpret purposes, and programs.
- Built trust and rapport in the recovery community remaining calm and compassionate in variety of situations.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Crossed trained within Harm Reduction team to be available to assist within the team
- Assist Project DAWN coordinator with outreach
- Presented public talks to promote specific topics and work of organization.
- Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.
- Boosted community members knowledge through participation in health fairs and events.
- Conducted one-on-one meetings with various businesses for partnerships
- Developed educational materials on topics related to family advocacy work that could be used in presentations or distributed among community members.
- Attended trainings and workshops on topics related harm reduction/sud.
- Boosted community members' health knowledge through participation in health fairs and events.
- Provided health education services to the community on preventive healthcare, and lifestyle choices.
- Organized health promotion campaigns and events for the public with an emphasis on disease prevention.
- Collaborated with local organizations to coordinate resources and support for health-related programs in the area.
- Screened clients for variety of health risk factors to make appropriate referrals.
- Documented patient encounters and maintained accurate records of all program activities.
- Attended professional conferences and meetings focused on advancing knowledge about public health issues affecting different communities.
- Developed educational materials such as pamphlets, handouts, and videos to raise awareness about health-related topics.
- Conducted one-on-one meetings with various businesses for partnership recruitment.
- Helped improve quality of training seminars and public health education materials.
- Coordinated grant-related activities to obtain funding for health education programs.
Drug Free Muskingum
Co-founder
Zanesville , Ohio
07.2017 - Current
- Connected individuals with relevant community resources and coordinated referrals.
- Empowered families to negotiate with resource providers and make decisions on their own behalf
- Made referrals to utilize community resources for treatment needs.
- Provided hands-on and proactive leadership to other coalition members.
- Oversaw fundraising activities and preparation.
- Represented DFM in relations with government and media.
- Spoke to community groups to explain and interpret purposes, and programs.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Researched and analyzed community needs to determine program directions and goals.
- Built trust and rapport in the recovery community remaining calm and compassionate in variety of situations.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Cultivated working relationships with colleagues, executives and community members to build trust and communication.
- Delivered presentations during public meetings to inform and recruit community members.
- Leveraged social media to engage and break stigma around substance use disorder.
- Secured speakers for charitable events or community meetings to inspire and draw support from audience.
Stylist/Nail Technician
Style Out Loud / Self-Employed
Zanesville, OH
08.2007 - 12.2022
- Completed daily customer appointments and updated master schedule.
- Kept detailed inventory lists for supplies.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Updated and maintained customer information records and beauty services provided.
- Kept workstations clean and sanitized scissors, combs, and other styling tools.
- Ordered, displayed and maintained supplies.
- Pre-booked future appointments to increase repeat business.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Operated cash registers to receive payments from patrons.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Mentored new staff to enhance personal growth and increase productivity.
- Responded to customer inquiries by phone, email and in person.
Salon Manager
The Salon at Elder-Beerman
Zanesville, OH
05.1999 - 08.2007
- Consulted with customers to understand their needs and recommend professional salon services.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Placed inventory orders, monitored shelf stock, and tracked expenses.
- Handled staff development, budgeting, and supply ordering.
- Resolved guest complaints.
- Opened salon to prepare for daily demands by setting up registers, counting totals, and organizing all needed supplies.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
Education
CDCA Preliminary - Chemical Dependency Counseling
Wise Home Study
Ohio04.2023
Certified Family Peer Supporter - Family And Community Services
N.A.M.I.
Ohio03.2023
High School Diploma -
Zanesville High School
Zanesville, OH05.1993
Cosmetology License - Cosmetology
Mid-East Career And Technology Center
Zanesville, OH05.1993
Skills
- Critical Thinking
- Inventory Control
- Contributing Team Player
- Organized and Detail-Oriented
- Verbal and Written Communication
- Problem Solving
- Client Needs Assessments
- Attention to Detail
- Customer Service
- Active Listening
- Collaboration and Teamwork
- Written and Verbal Communication
- Community Outreach Program
- Goal Setting
- Microsoft Office
- Client Advocacy
- Community Resource Navigation
- Problem-Solving
- Workflow Management
- Time Management
- Calendar Management
- Issue Resolution
- Meeting Planning
- Flexible and Adaptable
- Multitasking and Prioritization
Timeline
Family Advocate/Health Educator
Zanesville-Muskingum County Health Department
02.2023 - Current
Drug Free Muskingum
Co-founder
07.2017 - Current
Stylist/Nail Technician
Style Out Loud / Self-Employed
08.2007 - 12.2022
Salon Manager
The Salon at Elder-Beerman
05.1999 - 08.2007
CDCA Preliminary - Chemical Dependency Counseling
Wise Home Study
Certified Family Peer Supporter - Family And Community Services
N.A.M.I.
High School Diploma -
Zanesville High School
Cosmetology License - Cosmetology
Mid-East Career And Technology Center
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