Monica Becks
Coral Springs,FL
Summary
Insurance Property Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 3 years of experience interviewing specialists, witnesses and claimants in order to make a determination on coverage and settlement for the insured.
Overview
17
17
years of professional experience
Work History
Independent Property Claims Adjuster
Qa Claims
08.2021 - 01.2024
- External Claim Handler for an industry leading carrier. Handling residential, commercial, boat, farm and ranch catastrophic,large loss and daily claims.
- Investigated and assessed damage to property,created and reviewed property damage estimates.
- Clarified coverage and issued settlements to insureds.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Improved customer service ratings by consistently providing timely responses to inquiries and concerns from policyholders, agents and service providers.
Executive Chef
Compass Group USA
07.2017 - 05.2020
- Developed custom menus for clients with specific dietary restrictions or preferences, ensuring their utmost satisfaction during their dining experience.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Implemented food cost and waste reduction initiatives to save money.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
Kitchen Manager
Pioneer College Caterers
07.2007 - 07.2017
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated with catering staff to deliver food services for special events and functions.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
Education
State License - Florida Independent Adjuster
Adjuster Pro
Nationwide07.2021
Associate of Science - Culinary Arts Management
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ09.2005
Skills
- Microsoft Office
- Xactimate
- Eagleview
- Hover
- Xactanalysis
- Casualty and property loss
- Settlement Negotiations
Timeline
Independent Property Claims Adjuster
Qa Claims
08.2021 - 01.2024
Executive Chef
Compass Group USA
07.2017 - 05.2020
Kitchen Manager
Pioneer College Caterers
07.2007 - 07.2017
State License - Florida Independent Adjuster
Adjuster Pro
Associate of Science - Culinary Arts Management
Le Cordon Bleu College of Culinary Arts - Scottsdale