Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
Work History
Business Owner
Urban Petit Bebe
Cumming, GA
09.2006 - Current
Put together realistic budgets based upon costs and fees for successfully operating business.
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Capitalized on social media platforms to increase market awareness and recruit sales agents.
Kept all building areas and equipment functional and well-organized to promote business performance.
Input income and expense details into database to track business finances and address variances.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Created and monitored promotional approaches to increase sales and profit levels.
Conducted target market research to scope out industry competition and identify advantageous trends.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Maintained up-to-date administrative records to monitor operational conditions.
Used business software packages to maintain files and administrative records.
Executive Assistant to the President
CB Auto
Alpharetta, GA
08.2015 - 04.2018
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Organized and coordinated conferences and monthly meetings.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Worked with senior management to initiate new projects and assist in various processes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Coordinated events and worked on ad hoc projects.
Screened personal and business calls and directed to appropriate party.
Executive Assistant to the Chief Executive Officer
Global Vehicles Limited SA
Bucharest
06.2004 - 02.2006
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Contributed to smooth business operations by planning and organizing meetings and conferences.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Orchestrated successful conferences and associated travel for speakers and attendees.
Met with top national and international executives on self-designed schedules both monthly and annually.
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Sales Director
The Yacht Collection
Bucharest
05.2001 - 03.2004
Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Executed strategic plans for growth and new acquisitions.
Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
Exceeded sales goals through effective time management and resource allocations.
Hired, trained and built high-performing team of sales representatives.
Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
Utilized consumer trends to shape sales approaches.
Presented products at industry trade shows and client-sponsored events.