Monica Bell
Tacoma,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Unarmed Security Officer
AA Safety Security
10.2024 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
Processar
Goodwill
03.2024 - 08.2024
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Car Detailer
Porsche
06.2021 - 07.2023
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Event Security Guard
StaffPro Agency
10.2015 - 02.2016
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
- Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.
- Supported successful events by collaborating closely with other team members to address all aspects of security management efficiently.
- Facilitated smooth traffic flow around the event area by directing vehicles and pedestrians according to established protocols.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Cleaning Crew Member
You’ve Got Maids
04.2014 - 10.2014
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Emptied trashcans and transported waste to collection areas.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
- Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2014
Skills
- Maintaining order
- Customer service
- Attention to detail
- Teamwork and collaboration
- Multitasking and organizing
- Sorting and packaging
- Critical thinking
- Microsoft Excel
- Supply ordering
- Product inspection
- Records management
- Recordkeeping expertise
- Reports analysis
- Research expertise
- Heavy lifting
- Inventory monitoring
- Report writing
- Situational awareness
- Patrol techniques
- Maintaining confidentiality
- Report preparation
- Building patrol
- Entrance control
- Entrance monitoring
- Premises patrol
- Team player
- ID verification
- Perimeter security
- Event evacuation
- Incident reporting
- Crowd control
- Dispatch
- Radio communication
- Crowd management
- Ticket checking
- Guest screening
- Personal belongings inspections
- Cooperative attitude
- Superb surveillance skills
- Professional demeanor
- Frisking procedures
- Deep cleaning processes
- Basic maintenance tasks
- Chemical handling
- Restroom maintenance
- Physical stamina
- Quality assurance
- Restroom servicing
- Dishwashing
- Kitchen support
- Dusting techniques
- Quality control
- Flexible scheduling
- Supply management
- Steam cleaning
- Safety compliance
- Supply restocking
- Wall washing
- Laundry services
- Pressure washing
- Odor control
- Waste disposal methods
- Floor care expertise
- Adherence to safety protocols
- Window washing proficiency
- Upholstery cleaning
- Commercial equipment operations
- Time management
- Multitasking and organization
- Verbal and written communication
- Flexibility and adaptability
- Carpet cleaning
- Stain removal techniques
- Basic cleaning techniques
- Carpet shampooing
- Surface disinfecting
- Cleaning cart organization
- Sanitization procedures
- Proper chemical handling
- Polishing surfaces
- Housekeeping
- Sweeping and mopping
- Interior and exterior cleaning
- Laundry
- Restroom upkeep
- Able to lift 50 lbs
- Strong work ethic
Timeline
Unarmed Security Officer
AA Safety Security
10.2024 - 01.2025
Processar
Goodwill
03.2024 - 08.2024
Car Detailer
Porsche
06.2021 - 07.2023
Event Security Guard
StaffPro Agency
10.2015 - 02.2016
Cleaning Crew Member
You’ve Got Maids
04.2014 - 10.2014
High School Diploma -
Penn Foster Career School
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