Monica Benavente
Buena Park,CA
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in a receptionist role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Pirates Dinner Adventure
09.2024 - Current
- Handled various payment methods, including cash, credit, and debit cards.
- Provided exceptional customer service by greeting guests, processing transactions, and handling inquiries with a friendly demeanor.
- Managed cash register operations, ensuring accurate payment processing, issuing receipts, and maintaining organized financial transactions.
- Handled reservations and efficiently checked guests in for shows, ensuring a smooth and welcoming experience from arrival to seating.
- Demonstrated strong problem-solving skills by efficiently addressing customer concerns and resolving issues in a fast-paced setting.
Restaurant Hostess
Gen Korean BBQ
04.2024 - 09.2024
- Greeted and seated guests promptly, ensuring a welcoming and positive dining experience.
- Handled various payment methods, including cash, credit, and debit cards.
- Managed reservations and waitlists efficiently, optimizing seating arrangements to minimize wait times.
- Engaged with guests to ensure their needs were met and their dining experience was enjoyable, addressing any concerns or feedback promptly.
Cafe Worker
Okbingsul
08.2023 - 09.2023
- Welcomed customers with a friendly demeanor, delivering exceptional customer service.
- Managed cash register operations, ensuring accurate processing of customer transactions.
- Handled various payment methods, including cash, credit, and debit cards.
- Skillfully suggested additional products or services to enhance customer satisfaction.
- Collaborated with team members to achieve shared sales goals.
Education
No Degree -
John F. Kennedy High School
La Palma, CA05-2025
Skills
- Ability to communicate effectively with customers, co-workers and staff of all levels
- Proficient in utilizing and navigating Point of Sale (POS) systems,
- Quick learner with the willingness to take on responsibilities independently or contribute to a team-oriented work environment
- Adaptability to thrive in a fast-paced environment and effectively handle tasks under pressure
- Working knowledge of basic PC computer skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Bilingual English/Spanish
Certification
- ServSafe Food Handler's Certification
- Eyelash Extension Certification
Timeline
Cashier
Pirates Dinner Adventure
09.2024 - Current
Restaurant Hostess
Gen Korean BBQ
04.2024 - 09.2024
Cafe Worker
Okbingsul
08.2023 - 09.2023
- ServSafe Food Handler's Certification
- Eyelash Extension Certification
No Degree -
John F. Kennedy High School
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