Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Benjamin

MONROE,Louisiana

Summary

Skilled Employment Specialist with background in workforce development, job placement, and career counseling. Experience includes facilitating training programs, assisting clients with job searches, and developing relationships with local employers to create employment opportunities. Highlights strong interpersonal skills, problem-solving ability, and commitment to advocating for client needs. Past roles demonstrate significant impact in improving client employability and confidence in job market navigation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Employment Specialist

OIC SOAR
Monroe , LA
09.2023 - Current
  • Facilitated the delivery of employment services to clients in accordance with program guidelines.
  • Mentored at-risk youth in areas like job readiness training, resume writing and career exploration.
  • Created lesson plans that addressed topics related to life skills training such as financial literacy or conflict resolution techniques.
  • Provided advice to candidates on their suitability for roles and next steps in the recruitment process.

CEO

MYB Master Your new Beginning
Monroe , LA
01.2020 - Current
  • Developed and implemented strategic business plans to increase company profitability.
  • Provided personalized career guidance and support services to clients, including resume writing, interviewing skills, job search strategies.
  • Collaborated with community partners such as schools, social service agencies, state workforce centers and employers to provide resources for clients.
  • Organized community events and activities for disadvantaged youth.
  • Provided assistance to clients in need of food, clothing and other resources.

Business Development Manager

Westaff Staffing Agency
Monroe, LA
09.2015 - 01.2021
  • Maintain current client relationship and identifying areas for potential clients
  • Contacting potential clients to establish a business relationship and meet with them
  • Develop new sales areas and improving sales through various methods
  • Research the latest in the business industry and creating new opportunities to expand business
  • Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
  • Train junior salespeople to improve sales goals and meet expectations
  • Strong understanding of company products or services as well as business position and competition to keep business competitive

Education

Associate of Arts - Business Management

University of Phoenix
Tempe, AZ
05-2021

Skills

  • Workforce Development
  • Employee Coaching
  • Case Management
  • Recruiting
  • Employer matching
  • Training Coordination
  • Client Advocacy

Certification

  • Professional in Human Resources (PHR) - HR Certification Institute.
  • Customer Service Specialist (CSS) - National Retail Federation.

Timeline

Employment Specialist

OIC SOAR
09.2023 - Current

CEO

MYB Master Your new Beginning
01.2020 - Current

Business Development Manager

Westaff Staffing Agency
09.2015 - 01.2021

Associate of Arts - Business Management

University of Phoenix
Monica Benjamin