Monica Bernette
Hendersonville,TN
Summary
Dedicated and motivated professional eager to leverage a strong work ethic, enthusiasm, and a commitment to continuous learning in a collaborative team environment. Aiming to contribute effectively while embracing opportunities for professional development and growth. Passionate about making a meaningful impact and driving success within the organization. Prepared to tackle challenges and support team objectives with a proactive approach.
Overview
13
13
years of professional experience
Work History
Digital Photographer
MB Photography
05.2012 - Current
- Photographs Newborns, Children, Families, Engagements, Weddings
- Marketing and advertise services to attract clients
- Organize meetings with clients/Plan for events
- Checking quality and dealing with clients concerns
- Use various photographic techniques and equipment
- Enhance subjects appearance with natural or artificial lighting
- Retouch images using Photoshop CS5
- Maintain digital portfolio to demonstrate work
- Preparing proofs for approval/Compiling finished products for sale
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Conducted performance evaluations and provided constructive feedback to employees.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Owner/Instructor
Board and Brush Creative Studio
12.2017 - 06.2025
- Highly educated with vinyl/stencil/industrial printer
- Prepared/Decorated/Set up Events
- Worked with Children/Adults/Special Needs
- Capable of many arts forms, paint, pottery, drawing, photography
- Managed day-to-day business operations.
- Managed approximately 30, calls and emails daily
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established foundational processes for business operations.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Owner/Potter
Trenton Clayworks
05.2012 - 01.2015
- Taught clients how to throw on the wheel and hand build using clay
- Set strategies/Social Media Marketing
- Effective salesperson for the business/Customer Service
- Administrative tasks/Making calls and Scheduling Appointments
- Data Entry/Entering Customer Information
- Phone and Email Management, up to 20-30 daily, to keep in touch with clients
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Incorporated student interests and experiences to make learning relevant and meaningful.
- Managed classroom behavior to establish and maintain clear classroom behavior and discipline expectations.
- Planned and delivered lessons to teach classes in arts to engage and educate students.
- Collaborated with community arts organizations to bring real-world experiences into classrooms and provide students with opportunities for learning and growth.
- Scheduled shows and performances in accordance with school calendar.
- Fostered love for art and learning to inspire students to pursue passions and interests.
- Assessed student work and provided constructive feedback.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Adapted instruction to meet individual student needs to differentiate instruction to meet students' diverse learning needs and abilities.
- Provided extra help and support to offer additional support to struggling students and encourage success in art subjects.
Education
Bachelor of Fine Arts - Photography, Ceramics/Pottery
Austin Peay State University
Clarksville, TN05.2012
High School Diploma - Arts Honor Society
Pope John Paul II High School
Hendersonville, TN05.2007
Skills
- Approachable and friendly demeanor
- Effective interpersonal communication
- Highly reliable
- Strong familiarity with digital format standards
- Artistic problem-solving
- Experienced with MAC operating system functionalities
- Dedicated to professional growth
- Effective team contributor
- Effective solo performer
- Proficient in task management
- Strategic relationship building
- Rapidly acquires new skills
- Quick problem-solving
- Experienced in running multiple businesses
Jobs held during School
High School or College
- Vicki’s Dancers Express: Dance Instructor: 2004-2007
- Black Eyed Pea: Server: 2004-2007
- Action Gymnastics: Gymnastics Coach: 2007-2008
- Buffalo Wild Wings: Server: 2008-2012
- Mom365: Newborn Photographer in Hospital: 2010-1012
Timeline
Owner/Instructor
Board and Brush Creative Studio
12.2017 - 06.2025
Digital Photographer
MB Photography
05.2012 - Current
Owner/Potter
Trenton Clayworks
05.2012 - 01.2015
Bachelor of Fine Arts - Photography, Ceramics/Pottery
Austin Peay State University
High School Diploma - Arts Honor Society
Pope John Paul II High School
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