Monica Betancourt
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
Work History
Office/Medical Assistant Receptionist
Opulence Health Care
02.2022 - Current
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Coordinated patient scheduling
- Organized paperwork such as charts and reports for office and patient needs.
- Answered phones and pleasantly greeted patients
- Assisted with chiropractic therapy
Administrative Clerk
U,S. Department Of Commerce (Census Bureau)
12.2019 - 12.2020
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Recruited, selected and hired personnel.
- Finger printing and employees ID badges
Administrative Assistant
Barrios And Virguez, LLC
01.2017 - 05.2017
- Managed filing system, entered data and completed other clerical tasks related to immigration, criminal and personal injury cases.
- Answered phones, routing calls, delivering messages to staff and greeting visitors.
Real Estate Assistant
Real Living First Service Realty
10.2015 - 06.2016
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Coordinated appointments to show marketed properties.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Managed filing system, entered data and completed other clerical tasks.
Business Owner/Administrator
East Coast Car Rental Corp.
06.2006 - 10.2015
- Assisted in recruiting, hiring and training of team members.
- Handled car rental reservations and customer service.
- In charge of accounting, taxes and various reports.
Income Tax Assistant
H&r Block
12.2005 - 03.2006
- Completed and filed returns with tax departments at local, state, and federal levels.
- Input financial data and produced reports using [Software].
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Cashier/Pharmacy Technician
Winn Dixie Stores
03.2000 - 01.2005
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
Associate of Arts - Bilingual Secretary
American Junior College
Quito-Ecuador06.1987
Skills
- Efficiency Improvement
- Dependable, analytical, organized and multi-tasker
- Work well with others
- Easy learner and problem solver
- Clerical Support
- Computer Proficiency
- Typing and Filing
- Bilingual Spanish-English
Timeline
Office/Medical Assistant Receptionist
Opulence Health Care
02.2022 - Current
Administrative Clerk
U,S. Department Of Commerce (Census Bureau)
12.2019 - 12.2020
Administrative Assistant
Barrios And Virguez, LLC
01.2017 - 05.2017
Real Estate Assistant
Real Living First Service Realty
10.2015 - 06.2016
Business Owner/Administrator
East Coast Car Rental Corp.
06.2006 - 10.2015
Income Tax Assistant
H&r Block
12.2005 - 03.2006
Cashier/Pharmacy Technician
Winn Dixie Stores
03.2000 - 01.2005
Associate of Arts - Bilingual Secretary
American Junior College
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