Monica Blea-Lassman
Summary
Seasoned Executive Personal Assistant and Household Operations Manager with over 10 years in managing intricate household and hospitality functions. Expertise in staff management, vendor coordination, financial oversight, and daily operations. Skilled in executive support, travel logistics, and property management, ensuring confidentiality and efficient execution in high-demand family settings.
Overview
15
15
years of professional experience
Work History
Household Operations Manager (House Manager)
Private Family
Austin
04.2021 - Current
- Lead daily operations of a complex private household, ensuring seamless coordination across staffing, scheduling, financial systems, travel logistics, and property management needs.
- Manage and supervise 4–9 household staff including hiring, onboarding, scheduling, payroll, and performance oversight.
- Serve as primary point of coordination and decision-making for daily household operations and logistics.
- Coordinate complex executive and family calendars while managing last-minute schedule changes and evolving household priorities.
- Coordinated domestic travel, itineraries, family events, holidays, outings, and gift planning to ensure smooth family experiences.
- Oversee household vendors, maintenance providers, service professionals, and property logistics across multiple properties.
- Maintain financial oversight including budgeting, expense reconciliation, vendor payments, credit card management, and household expense tracking.
- Oversaw payroll processing and Medicaid (LTSS) billing, ensuring accuracy and compliance using Excel and structured reporting systems.
- Coordinated appointments and transportation logistics for therapists and specialists, improving accessibility.
- Oversee household procurement including groceries, medications, supplies, and inventory management.
- Support meal planning, dietary coordination, and household food systems.
- Developed organizational systems and operational workflows, enhancing efficiency in scheduling, payroll tracking, and overall household operations.
- Maintain strict confidentiality and professionalism while operating in a high-demand private household environment requiring adaptability, discretion, and independent problem-solving.
Lead Server Trainer / Bartender / Special Events
Maudie’s Tex-Mex
01.2011 - 01.2021
- Led teams in fast-paced hospitality environments, fostering effective communication and multitasking skills.
- Trained and mentored staff, enhancing performance and guest experience through consistent service standards.
- Supported management with event coordination and daily operations, contributing to smooth service execution.
Education
Master of Science (M.S.) - Human Resources Management
Southern New Hampshire University
Hooksett, NH11-2025
Bachelor of Arts (B.A.) - Communications
Southern New Hampshire University
Hooksett, NH08-2023
Skills
- Home Management
- Executive & Personal Support
- Complex Scheduling & Logistics
- Travel Coordination & Itinerary Planning
- Event & Family Coordination
- Vendor & Property Management
- Budget Oversight
- Payroll & Expense Tracking
- Financial Management
- Expense Tracking & Reporting
- Calendar Management
- Process & Systems Development
- Document Organization
- Scheduling Systems
- Google Workspace
- Microsoft Excel
- Problem Solving
- Adaptability in Fast-Paced Environments
- Staff Leadership
- Confidentiality & Discretion
Title
Executive Personal Assistant & Household Operations Manager
Timeline
Household Operations Manager (House Manager)
Private Family
04.2021 - Current
Lead Server Trainer / Bartender / Special Events
Maudie’s Tex-Mex
01.2011 - 01.2021
Master of Science (M.S.) - Human Resources Management
Southern New Hampshire University
Bachelor of Arts (B.A.) - Communications
Southern New Hampshire University