Ta'Marcus Battley
5960 Siegen Lane Apt 3304 Baton Rouge, LA,United States
Summary
Results-driven professional with a robust background in diligence and proficiency in customer insight methods, now transitioning skills into the sales field. Highly skilled in preparing detailed, comprehensive reports and identifying and securing key individuals, ensuring adherence to strict guidelines and industry standards. Possesses exceptional analytical abilities, enabling precise data interpretation and actionable insights. Demonstrates superior communication skills, effectively engaging with clients to understand their needs and provide tailored solutions. Adept at building and maintaining strong client relationships, fostering trust, and driving customer satisfaction. Eager to leverage these strengths in a dynamic sales environment to drive success, exceed targets, and contribute to the overall growth and profitability of the organization. Committed to continuous learning and development, with a passion for staying updated on industry trends and best practices. Transitioning into sales with a proven track record of excellence and a dedication to achieving outstanding results.
Overview
9
9
years of professional experience
Work History
Co-Owner & Operations Manager
EXTREME NUTRITION
01.2024 - Current
- Collaborate with co-owners to define and implement the company's vision, mission, and long-term strategic goals.
- Manage and optimize the end-to-end production process to ensure timely and efficient manufacturing of sports drinks.
- Establish and maintain quality control procedures to ensure products meet established standards and regulations.
- Track and analyze key performance indicators (KPIs) to measure sales performance and effectiveness.
- Monitor and manage inventory levels to prevent shortages or overstock situations.
- Implement inventory control systems and practices to optimize stock levels.
- Develop and implement sales strategies to increase market share and revenue.
- Collaborate with the sales team to set targets and achieve sales goals.
- Track and analyze key performance metrics to measure operational efficiency and effectiveness.
- Oversee customer service operations to ensure high levels of customer satisfaction.
- Address customer inquiries and resolve issues promptly and effectively.
Clinician Liaison Specialist
VINTAGE HOSPITAL
01.2022 - 02.2023
- Effectively address and resolve objections, misunderstandings, and concerns using experience in patient communication and care
- Consistently achieve logical and reasonable calls to action
- Continuously strive to understand and meet customer needs, expectations, and challenges, building trusted relationships akin to patient rapport
- Achieve win-win agreements by leveraging a patient-centric approach
- Continuously gather and share insights on customer needs, market trends, competitor activities, and clinical expertise with the team
- Use clinical knowledge to anticipate changes and challenges
- Work collaboratively with the healthcare teams to deliver high-quality service and achieve goals similar to teamwork in a clinical setting
- Use experience in managing patient care and clinical operations to gain experience in optimizing sales operations, and ensuring efficiency.
Assistant Sales Manager
DOMINOS PIZZA
05.2015 - 01.2017
- Ensure that sales performance, brand standards, financial targets, and marketing objectives are met or exceeded through effective management and strategic planning
- Develop and implement daily and weekly plans using objectives, and continuously evaluate performance to improve restaurant operations and customer satisfaction
- Utilize point-of-sale (POS) systems to generate sales reports and insights.
- Analyze daily, weekly, and monthly sales performance against targets.
- Assist in developing and implementing marketing strategies to increase sales and attract new customers.
- Effectively address customer objections, misunderstandings, and concerns, ensuring positive resolutions to maintain high levels of customer satisfaction and encourage repeat business
- Develop and execute operational plans to achieve set metrics, ensuring optimal coverage and efficiency in staff scheduling, inventory management, and service delivery to maximize sales opportunities.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Detroit, Michigan06.2024
Skills
- Communication & Interpersonal Skills
- Customer Service
- Analytical
- Sales Strategy Development
- Objection Handling
- Brand Strategy Execution
- Team Collaboration
- Leadership
- Marketing Coordination
- Relationship Building
- Operational Planning
- Sales Expertise
- Relationship Management
- Organizational Skills
- Motivated Self Starter
- Time Management
- Resilience
- Customer Relationship Management (CRM)
- Problem Solving
- Decision Making
- Adaptability
- Innovation
- Strategic Planning
- Inventory Management
References
Available Upon Request
Timeline
Co-Owner & Operations Manager
EXTREME NUTRITION
01.2024 - Current
Clinician Liaison Specialist
VINTAGE HOSPITAL
01.2022 - 02.2023
Assistant Sales Manager
DOMINOS PIZZA
05.2015 - 01.2017
Bachelor of Science - Criminal Justice
University of Phoenix
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