Monica Wagner
Fayetteville,NC
Summary
Hardworking Healthcare Recruiter with two years of experience in strategic networking, healthcare client managing, sourcing, successfully using a full recruitment cycle, marketing, and effective relationship building. Seeking a position in the Tampa Bay Area to further my career in the healthcare industry.
Overview
7
7
years of professional experience
Work History
Healthcare Recruiter
Maxim Healthcare Staffing
01.2022 - Current
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Streamlined the recruitment process by implementing efficient onboarding strategies for healthcare professionals.
- Built strong relationships and maintain with internal and external candidates to ensure an excellent hiring experience.
- Advertised employment opportunities on social media platforms and job boards.
- Collaborated with internal teams to continuously improve recruitment and onboarding processes and execute as efficiently as possible.
- Oversee and built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, pre-screened candidates, and following up with potential new hires.
- Reduced time-to-fill rates by proactively building a pipeline of qualified candidates for critical healthcare roles.
- Enhanced client satisfaction with timely placements of top-tier healthcare professionals in various positions.
- Maintained comprehensive knowledge of industry trends, market conditions, and competitor activities to maximize recruitment success.
- Provided exceptional candidate experience throughout the recruitment process, resulting in positive feedback and increased referral rates.
- Mentored junior recruiters on best practices for effective communication with both clients and candidates during the selection process.
- Culture Committee President 2023, Culture Committee Member 2024
- Opportunity for Improvement Committee Member 2023, Opportunity for Improvement Committee Member 2024
Sales Operations Associate
BlueGrace Logistics
10.2020 - 11.2021
- Responsible for the daily logistics operations of the Core Sales clients
- Provides direct operational support to the Sales Representatives and Account Managers including scheduling of LTL, TL, and Drayage freight shipments, scheduling loading and off loading appointments
- Provides direct resolutions of issues submitted by clients and carriers including scheduling, missing information, and filing claims due to damages
- Acts as a courier between clients and carriers
- Maintained a positive relationship with clients through constant communication and timely responses
- Other operational duties or assistance with special projects were assigned such as SOP developments, frequent use of excel worksheets.
Donor Host Representative
Dr. Phillips Performing Arts Center
10.2019 - 06.2020
- Assists in Donors' Room set up with operations and food and beverages
- Primary host for the Donors' Room during performances, greets Donors at the door and check them in via iPad
- Responsible for an end shift recap report to the Development Team of the Donor Room
- Other administrative duties assigned such as making photocopies and other printed matter, donor filing, and frequent use with Microsoft Office and Tessitura
- Attends Development Team meetings when needed.
Server
Tijuana Flats
04.2017 - 02.2020
- Ensures a positive guest and work environment to avoid guest complaints and concerns
- Uses leadership skills to run a shift efficiently to avoid things like long wait times and a dirty store
- Responsible for tasks like taking orders correctly, delivering food to the guest by using judgment and listening skills to ensure correctness, and ensuring the positive guest experience
- Manage the catering process from order intake, meal preparation and organization, and delivery.
Education
Bachelor of Science in Business Administration - Integrated Business
University of Central Florida
Orlando, FL05.2020
Skills
- Software: Microsoft Office, PowerBi, Outlook, MS Word, PowerPoint, Excel, Indeed
- Healthcare Client Management
- Healthcare Industry Knowledge
- Relationship Building
- Training and Mentoring
- Judgement and Decision Making Skills
- Effective Communication skills
- Leadership and Active Listening skills
- Time Management and Organization
- Recruitment
- Relationship Building
- Social Media Recruiting
- 13 years of extracurricular dance, studying and competing
Languages
Spanish
Native or Bilingual
Timeline
Healthcare Recruiter
Maxim Healthcare Staffing
01.2022 - Current
Sales Operations Associate
BlueGrace Logistics
10.2020 - 11.2021
Donor Host Representative
Dr. Phillips Performing Arts Center
10.2019 - 06.2020
Server
Tijuana Flats
04.2017 - 02.2020
Bachelor of Science in Business Administration - Integrated Business
University of Central Florida
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