Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Boswell

Cody

Summary


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Known for reliability, problem-solving abilities, and keen eye for detail.

Overview

8
8
years of professional experience

Work History

Patient Access Specialist II

Billings Clinic Cody Orthopedics
02.2020 - 05.2025
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Ensured seamless patient care by verifying insurance, managing payments and coordinating with multiple departments.
  • Facilitated communication between patients and various departments and staff.
  • Handled sensitive situations compassionately when dealing with distressed patients or families during difficult times.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed high call volumes, directing calls to appropriate departments and messages to relevant personnel without delay.

Receptionist

I Got Your Back Massage Therapy
02.2019 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled cash transactions and maintained sales and payments records accurately.

Retail Manager

Wild West Emporium
03.2017 - 07.2018
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Attended trade shows, conferences, and other industry events to stay current with trends.
  • Rotated merchandise and displays to feature new products and promotions.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

High School Diploma - General Studies

Cody High School
Cody, WY

Psychology & Fine Arts

Laramie County Community College
Cheyenne, WY

Skills

  • Strong multi-tasking
  • Multi-tasking & organization
  • Problem-solving
  • Visual merchandising
  • Verbal & written communication
  • Time management
  • Team collaboration
  • Safety mindset
  • Dependable and reliable
  • Meticulously detail-oriented
  • Highly motivated

Timeline

Patient Access Specialist II

Billings Clinic Cody Orthopedics
02.2020 - 05.2025

Receptionist

I Got Your Back Massage Therapy
02.2019 - 02.2020

Retail Manager

Wild West Emporium
03.2017 - 07.2018

Psychology & Fine Arts

Laramie County Community College

High School Diploma - General Studies

Cody High School

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