Summary
Overview
Work History
Education
Skills
Timeline
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Monica Bowden

Snellville,GA

Summary

Dynamic Report Writer with extensive experience at NGHS, using Cogito Reporting skills with Slicer Dicer, Reporting Workbench, and Aquainted with Chronicles, Clarity and Caboodle databases. Prior experience with ETL Architecture and Database Management. Proven ability to enhance staff competency and engagement through innovative Reporting using Cogito Tools . Skilled in SQL, Oracle and Crystal Reporting. fostering collaborative environments, driving continuous improvement and operational excellence. Recognized for delivering impactful training solutions that align with organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

23
23
years of professional experience

Work History

Credentialed Trainer

NGHS
03.2019 - Current
  • Developed training programs to enhance staff competency and adherence to best practices.
  • Facilitated Training Implementations to promote skill acquisition and knowledge sharing among team members.
  • Evaluated training effectiveness through participant feedback and performance assessments.
  • Mentored new trainers, fostering a collaborative learning environment within the organization.

Epic Credentialed Trainer Consultant

Consultant
08.2012 - 01.2019
  • Developed and delivered comprehensive training programs for Epic software users, enhancing user proficiency and satisfaction.
  • Collaborated with clinical staff to identify training needs, ensuring alignment with operational goals and workflows.
  • Implemented feedback mechanisms to refine training materials, increasing content relevance and engagement among trainees.
  • Facilitated hands-on workshops and implementations to boost competency in Epic systems, fostering a culture of continuous learning among staff.

Technical Applications Analyst II

ADP
01.2003 - 12.2009
  • Analyzed payroll application performance issues to enhance system reliability and user experience.
  • Supported end users Developed and maintained documentation for software applications, ensuring compliance with industry standards.
  • Collaborated with cross-functional teams to define application requirements and deliver solutions that meet business needs.
  • Analyzed complex information and synthesized findings into clear, actionable insights.
  • Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
  • Effectively communicated complex data in a clear and concise manner, leading to better-informed decision making.
  • Managed large datasets with advanced analytical techniques, resulting in insightful conclusions presented clearly within final reports.
  • Utilized Sql, Oracle, and Crystal Reporting Tools to developed detailed desired reports that met Stakeholders specifications.
  • Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.

Education

Bachelor of Science - Computer Information Systems

Devry University
Atlanta GA
12-2008

Skills

  • Credentialed Trainer
  • E-learning development
  • SQL Programming
  • Oracle Programming
  • Crystal Reports
  • Slicer Dicer
  • Reporting Workbench
  • Universes SAP Data Warehouse
  • EPIC Certified in Ambulatory, Clindoc, Orders

Timeline

Credentialed Trainer

NGHS
03.2019 - Current

Epic Credentialed Trainer Consultant

Consultant
08.2012 - 01.2019

Technical Applications Analyst II

ADP
01.2003 - 12.2009

Bachelor of Science - Computer Information Systems

Devry University

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Monica Bowden