Monica Braden
Houston,TX
Summary
Business Administration graduate highly organized, resourceful, and accomplished administrative professional with extensive experience in directing business and operations. A motivated leader with strong organizational and prioritization abilities. Areas of experience include communication, management, and relationship building.
Overview
17
17
years of professional experience
Work History
Seasonal Tax Preparer
Bee'z Tax Service
11.2022 - Current
- Completed and filed returns with tax departments at local, state, and federal levels utilizing Paragon, and microsoft office suite software.
- Analyzed financial records to verify accuracy of tax returns.
- Identified potential audit red flags to minimize risk of IRS audits.
- Offered clients recommendations to reduce tax liabilities.
Remote Team Lead
Aveanna Healthcare
01.2019 - 12.2022
- Performed full cycle durable medical equipment; Update patient accounts utilizing Brightree, eClinical Works software
- Created proper documentation to submit to PCP, case managers, and clinical sales team; Utilize insurance portals to create and submit for authorizations
- Communicate with patients via phone, email to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays
- Oversee daily billing department functions, including medical coding (CPT codes, ICD-10 Diagnosis, and modifiers)
- Worked different stations to provide optimal coverage and meet production goals.
- Ensure work being performed meets internal and external compliance requirements by maintaining confidentiality of all information; adhere to all HIPAA guidelines/regulations
- Performed as an acting Supervisor assigned 15 or more employees.
Paraprofessional Educator
Conroe ISD
08.2013 - 12.2018
- Provided support to help students with special needs learn and grow.
- Provided clerical and administrative support to teachers and professional.
- Worked cooperatively with occupational and speech therapist to develop and execute rehabilitative IEP by completing detailed progress notes for each individual student
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Other duties as assigned: Technology Aide, Secretary/Grade Level, Library Aide, Textbook Aide
Direct Care Staff- on call
Empowerment Options
03.2011 - 08.2011
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Administered medication as directed by physician.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Determined specific needs and provided most appropriate level of services for patient well-being.
Pharmacy Technician Trainee
Walgreens Pharmacy
03.2007 - 06.2007
- Walgreens Internship
Contractual
Temporary Agency Employment
08.2007 - 08.2013
- United States Postal Service- Expeditor (11/2009-08/2013)
- Enterprise Rent A Car- Customer Service Representative (10/2011-10/2012)
- Lonestar College- Admissions Clerk (08/2007-01/2008)
Education
AA in Business Administration -
Strayer University
03.2023
Diploma -
Cypress Springs High School
05.2007
Skills
- Teamwork and collaboration
- Attention to Detail
- Claims, Billing and Coding
- Knowledge of Insurance plans
- Microsoft Office
- Documentation Management
- Patient Care
- Problem Solving
- Customer Service
- Digital Skills
- Medical Terminology
- Leadership
- Accounts Payable and Receivable
Timeline
Seasonal Tax Preparer
Bee'z Tax Service
11.2022 - Current
Remote Team Lead
Aveanna Healthcare
01.2019 - 12.2022
Paraprofessional Educator
Conroe ISD
08.2013 - 12.2018
Direct Care Staff- on call
Empowerment Options
03.2011 - 08.2011
Contractual
Temporary Agency Employment
08.2007 - 08.2013
Pharmacy Technician Trainee
Walgreens Pharmacy
03.2007 - 06.2007
AA in Business Administration -
Strayer University
Diploma -
Cypress Springs High School
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