Monica Bribiescas
Gilroy,CA
Summary
- Over 4 years of providing Cutomer Service
- Accustomed to multitasking while providing a high level of customer service
- Ability to stay calm under stressful circumstances
- Capable of working independently or as part of a team
- Computer proficiency includes Microsoft Word, Excel, PowerPoint, Access.
Overview
14
14
years of professional experience
Work History
Paraeducator
GUSD
03.2019 - Current
- Monitored student classroom and outdoors activities to promote student safety.
- Assist teachers with classroom management and document coordination to maintain positive learning environment.
- Assist teachers and worked individually with students with special needs, helping each navigate education system.
- Support student learning objectives through personalized and small group assistance.
- Organize classroom library and art areas each day to keep classroom well-maintained.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Strengthened communication between school staff, parents, and students by serving as a liaison for information sharing.
- Monitored student progress through regular assessments, adjusting instructional methods accordingly to maximize effectiveness.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Pre Tester
Eye C Optometry
04.2018 - 01.2019
- Read, interpreted and followed written test instructions and procedures to accurately test products.
- Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies.
- Wrote and executed effective functional tests and carried out exploratory testing to assess product performance.
- Supported, implemented and helped shape test approach by identifying solutions to recurring issues.
Cashier/ Customer Service
Mi Pueblo Food Center # 20
02.2013 - 08.2015
- Operate register to handle cash, debit and credit card transactions.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Provided an elevated customer experience to generate a loyal clientele.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Food Counter Attendant
House of Bagels
04.2011 - 03.2014
- Consistently provided friendly guest service and heartfelt hospitality.
- Promptly and empathetically handled guest concerns and complaints.
- Assembled food orders while maintaining appropriate portion control.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Prepared specialty sandwiches, following specific methods that required quick prep time.
- Verified that prepared food met all standards for quality and quantity
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Prepared all food orders within a 2-3 minute time frame.
Education
High School Diploma -
Christopher High School
Gilroy, CA2012
Business: Medical Office AA -
Gavilan Community College
Gilroy, CASkills
- Quick learner
- Organized multi-tasker
- Fluent in English and Spanish
- Team Player
- Effective Communicator
Timeline
Paraeducator
GUSD
03.2019 - Current
Pre Tester
Eye C Optometry
04.2018 - 01.2019
Cashier/ Customer Service
Mi Pueblo Food Center # 20
02.2013 - 08.2015
Food Counter Attendant
House of Bagels
04.2011 - 03.2014
High School Diploma -
Christopher High School
Business: Medical Office AA -
Gavilan Community College
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