Monica Brown
Chicago,Illinois
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including antique and art pricing.
Overview
12
12
years of professional experience
Work History
Set up Manager
Ampersand Estate Sales
Chicago, IL
02.2014 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house resources.
- Directed training of employees to boost performance and enhance business results.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities.
- Organized home to emulate a retail setting with visual appeal, engage customers and promote specific merchandise.
- Researched and appraised items for pricing.
- Prepared merchandise for sales floor by pricing or tagging
- Occasionally took over cash register.
Sales
Fulton And Cord Estate Sales
Northbrook, Il, IL
05.2010 - 12.2013
- Organized home to emulate a retail setting with visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products.
- Engaged with customers to effectively build rapport and lasting relationships.
- Researched and appraised items for pricing.
- Prepared merchandise for sales floor by pricing or tagging.
Education
No Degree - Liberal Arts And General Studies
University of Illinois At Chicago
Chicago, ILSkills
- Excellent organizational skills
- Excellent research skills
- Selling Techniques
- Maintaining Clean Work Areas
- Customer Experience
Timeline
Set up Manager
Ampersand Estate Sales
02.2014 - Current
Sales
Fulton And Cord Estate Sales
05.2010 - 12.2013
No Degree - Liberal Arts And General Studies
University of Illinois At Chicago
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