Juan Lopez
Los Angeles,CA
Summary
Hardworking Operator with over 5 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
10
10
years of professional experience
Work History
Bobtail Driver
Chep Services North America
Commerce
09.2018 - Current
- Loaded and unloaded cargo from truck in a safe and timely manner.
- Performed daily vehicle inspections, reported any issues to supervisor.
- Verified all paperwork was completed accurately and submitted on time.
- Maintained accurate records of deliveries, pickups, and inventory.
- Followed safety rules while driving, including obeying traffic laws and adhering to company policies.
- Assisted with loading and unloading freight using pallet jacks or other hand-trucks when necessary.
- Ensured customer satisfaction by delivering items on time as scheduled.
- Provided exceptional customer service by answering questions about delivery schedule or product availability.
- Communicated regularly with dispatch regarding route changes or delays due to traffic conditions.
- Inspected loads for accuracy prior to delivery; reported discrepancies immediately to supervisor.
- Operated vehicles in accordance with local laws and regulations.
- Utilized GPS navigation systems for efficient routing of deliveries.
- Managed multiple stops in an organized manner without compromising the integrity of the load or timeline.
- Reported any mechanical issues with truck immediately to dispatcher or maintenance personnel.
- Completed pre-trip inspections to ensure that the vehicle is in proper working order before departing on a trip.
- Secured cargo properly according to company standards and ensured it was loaded safely onto the truck bed.
- Delivered goods in a courteous and professional manner while maintaining good customer relations.
Shift Lead
CHEP North America
Commerce
04.2016 - 10.2018
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Created weekly staff schedules to ensure adequate coverage.
- Provided guidance and support to other team members as needed.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Performed administrative tasks including filing documents, data entry.
- Implemented company policies consistently across all shifts.
- Supervised staff during shift changes and ensured transition went smoothly.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations.
- Improved daily operational plans, developed production schedules and optimized task flow.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Supervised and led employees to maintain productivity and customer service levels.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Driver/Warehouse
Justo blanket wrap dilevery/A link freight inc.
Los Angeles
09.2014 - 03.2016
- Delivered high end furniture to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Assisted with loading and unloading freight when necessary.
Education
Diploma -
Roosevelt High School
Skills
- Box Truck
- CDL
- Freight Experience
- Load & Unload
- Warehouse Experience
- Driving
- Delivery Driver Experience
- Forklift
- Pallet Jack
- Route Driving
- Commercial driving
- Cherry picker
- Order picker
- Heavy equipment operation
- Lift truck
- Warehouse supervisor experience
- Cleaning
- Landscaping
- Groundskeeping
- Employee Motivation
- Strong leadership
- Schedule Management
- Workplace Safety
- Employee Training
- Decision-making capabilities
- Staff Training
- Staff Scheduling
- Work schedule development
Additional Information - Technical Skills
- Microsoft Office(Excel, Outlook, Word)
- Key Performance Indicator (KPI)
- Labor vs Revenue (LVR)
- Profit & Loss (P&L)
- CHEP Big Board (SARAH)
- Linde Select equipment Fleet
- Bill of Lading (BOL's)
- Warehouse Management Systems (Oracle, SAP)
- Purchase Orders
- ESP
- Safety Differently
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Languages
- English
- Spanish
Timeline
Bobtail Driver
Chep Services North America
09.2018 - Current
Shift Lead
CHEP North America
04.2016 - 10.2018
Driver/Warehouse
Justo blanket wrap dilevery/A link freight inc.
09.2014 - 03.2016
Diploma -
Roosevelt High School
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