Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline

Monica Camacho

Liberty,MO

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fulfillment Specialist

Walgreens
11.2023 - Current
  • Verified product quantity and quality to determine accuracy of orders and reduce errors. Number of packages verified 150 packages.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Excellent communication skills, both verbal and written.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Expedited order processing times with effective use of barcode scanning technology during picking and packing stages.
  • Reduced shipping errors by thoroughly checking order details against inventory records prior to dispatch.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments. Amounts shipped 150 packages.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Collaborated with team members to achieve daily productivity goals in fast-paced work setting.

Laundry Attendant

Holiday Inn Express Hotel Suites
06.2022 - Current
  • Observed and adjusted machine cycle times, achieving quality results.
  • Improved laundry efficiency by implementing streamlined sorting system for various fabric types.
  • Collected soiled linens and clothing and pretreated stains.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Maintained clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Organized and detail-oriented with strong work ethic.
  • Skilled at working independently and collaboratively in team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over 200 pieces per shift for large $100,000 revenue-producing business.

Cleaner

Corporate Cleaning Group
05.2021 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting. Total of 12 rooms and 14 restrooms including kitchen and breakroom,
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Contributed to positive working environment by addressing and resolving maintenance issues promptly.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Demonstrated outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Maintained well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Supervised supplies in inventory and submitted reorder requests.
  • Removed trash, debris and other waste materials from premises.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in timely manner.
  • Emptied wastepaper and other trash from premises and moved to appropriate receptacles.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.

Patient Accounts Rep

St. Luke’s Health System
01.2016 - 10.2023
  • Bill and submit 200 claims daily electronically with proper documentation to receive payment from insurance company.
  • Assist management and other areas in department office with special projects to include working denial claims and entering missed and overlooked charges.
  • Promoted positive work environment by actively participating in team meetings and contributing ideas for process improvements.
  • Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
  • Entered client details and notes into system for interdepartmental access and review.
  • Collaborated with medical staff to ensure proper documentation and coding for accurate billing.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated adaptability in navigating complex payer guidelines to maximize reimbursement opportunities for organization.

Cook

Liberty Wellness Nursing Home
12.2022 - 06.2023
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Monitored food quality and presentation to maintain high standards.
  • Managed opening and closing shift kitchen tasks. Number of 30 nursing home patients not including patient visitors.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Kept kitchen clean and organized by performing daily maintenance tasks.

Education

Certification - Medical Billing And Coding

Southern Careers Institute, San Antonio, TX
04.2022

Diploma 1991 -

Thomas A Edison High School, San Antonio, TX
05.1991

Skills

  • Epic software
  • Accounting
  • Cash Handling
  • Receptionist
  • Certified Professional Coder
  • CPT coding knowledge
  • Patient Health Information Access
  • Goal Setting and Prioritization
  • Critical Thinking
  • Payment Processing
  • Quick Learner
  • Claims Processing
  • HIPAA Compliance
  • ICD-10 Coding

Personal Information

Title: Customer Service/Data Entry

Certification

  • CPC - Certified Professional Coder

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Fulfillment Specialist - Walgreens
11.2023 - Current
Cook - Liberty Wellness Nursing Home
12.2022 - 06.2023
Laundry Attendant - Holiday Inn Express Hotel Suites
06.2022 - Current
Cleaner - Corporate Cleaning Group
05.2021 - Current
Patient Accounts Rep - St. Luke’s Health System
01.2016 - 10.2023
Southern Careers Institute - Certification, Medical Billing And Coding
Thomas A Edison High School - Diploma 1991,
  • CPC - Certified Professional Coder
Monica Camacho