Monica Carter
Newark,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
AHRC
Assistant Manger
2021.01 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Deli Manager
Best Market
2016.10 - 2021.02
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Deli Manager
Best Yet Market
2004.09 - 2016.09
- Set schedules for 20 staff by planning and designating shifts and hours.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Implemented cost-saving measures by carefully managing labor hours, reducing overtime expenses.
Education
High School Diploma -
Eastern District High School
Brooklyn, NYSkills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Certification
Food Handling Certificate 2008
Timeline
AHRC
Assistant Manger
2021.01 - Current
Deli Manager
Best Market
2016.10 - 2021.02
Deli Manager
Best Yet Market
2004.09 - 2016.09
High School Diploma -
Eastern District High School
Food Handling Certificate 2008
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