Summary
Overview
Work History
Education
Skills
Timeline
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Monica Chandler

Summary

Resourceful and highly organized with a passion for helping others. Experience working in libraries and archives. Clear communication and active listening skills. Analytical thinking and problem-solving capabilities.

Overview

17
17
years of professional experience

Work History

Library & Archive Assistant

Hoover Institution - Stanford University
Palo Alto, CA
02.2023 - Current
  • Preservation review of material.
  • Fulfill digitization requests using Bookeye and reference scanning.
  • Retrieve and reshelve materials.
  • Answer research questions.
  • Help patrons with their requested material using Aeon software.
  • Docent for the Hoover Tower galleries.
  • Research exhibit and event topics.

Library Aide

San Mateo County Library
Atherton, CA
05.2021 - 05.2022
  • Shelve materials, create displays and maintain a beautiful library.
  • Execute projects that maintain library collection; redistribution, recategorization and weeding,
  • Pull and place materials on hold for patrons and interlibrary loans.
  • Assist with programming such as STEAM, 3D printing and storytime.
  • Provide IT assistance to patrons.
  • Answer customer care calls.

Library Assistant Volunteer

Ortega Elementary School
Pacifica, CA
08.2019 - 03.2020
  • Provide friendly customer service to staff and students.
  • Check books in/out and shelve materials.
  • Set up and help run Book Fairs.
  • Repair damaged books and cover new books.
  • Add and delete new patrons to system.
  • Storytime to Special Education class.
  • Assist in special projects.

Listing Manager

Keller Williams
Burlingame, CA
09.2015 - 05.2018
  • Build, implement, and manage all systems for marketing, lead generation and database management.
  • Help grow sales volume to 100 sales per year.
  • Oversee all contracts from beginning to closed.
  • Created operations manual for all systems and standards.
  • First point of contact handling customer inquiries.
  • Maintain excellent customer and vendor relations.
  • Implement marketing campaigns from scratch.
  • Set up open houses and community events.
  • Delegate and oversee tasks to Virtual Assistant.

Marketing Specialist

Fluidigm Corp.
South San Francisco, CA
01.2007 - 05.2012
  • Manage all corporate trade shows and events.
  • Organize and manage all exhibit property and giveaways.
  • Track show expenses, staying within budget or obtaining additional budget as necessary.
  • Lead pre-show and post show meetings.
  • Research and recommend event opportunities and sponsorships.
  • Help create key messaging for marketing materials.
  • Coordinated social media campaigns, monitoring accuracy, execution and follow up.

Education

Master of Science - Library And Information Science

San Jose State University
San Jose, CA
12-2023

Bachelor of Arts - English Literature

Arizona State University
Tempe, AZ
05-2017

Skills

  • Office 365, Word, Excel, Powerpoint
  • Aeon managing special collections
  • ArchivesSpace
  • Sierra integrated library system
  • Budgeting
  • Event and meeting planning
  • Excellent customer service
  • Time management

Timeline

Library & Archive Assistant

Hoover Institution - Stanford University
02.2023 - Current

Library Aide

San Mateo County Library
05.2021 - 05.2022

Library Assistant Volunteer

Ortega Elementary School
08.2019 - 03.2020

Listing Manager

Keller Williams
09.2015 - 05.2018

Marketing Specialist

Fluidigm Corp.
01.2007 - 05.2012

Master of Science - Library And Information Science

San Jose State University

Bachelor of Arts - English Literature

Arizona State University

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Monica Chandler