Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Monica Charry

Monica Charry

Doral,FL

Summary

Experienced customer service professional with a strong background in airline passenger services, hospitality, and event coordination. Skilled in front desk operations, banquet service, bartending, and administrative support. Proficient in Microsoft Office applications with strong communication skills in both English and Spanish. A dependable and enthusiastic team member with high integrity and a strong work ethic.

Overview

25
25
years of professional experience

Work History

Banquet Server

Sodexo (Centerplate)
Miami, FL
01.2016 - Current
  • Provide hospitality and banquet services for large-scale events.
  • Assist with setup, serving, and breakdown for conferences and functions.

Event Staff

UM Watsco Center / Events Planet
Coral Gables, FL
01.2016 - 01.2017
  • Supported event operations, including ushering and guest services.

Event Staff

Events by Executive Caterers Inc.
Miami, FL
01.2016 - 01.2017
  • Provided food and beverage service for weddings, galas, and private events.

Event Catering Staff

Miami Arena
Miami, FL
01.2016 - 12.2016
  • Assisted with backstage catering and front-of-house event support.

Front Desk / Server / Bartender

Railway, Hilton, Marriott, EB Hotel, Biltmore
Miami, FL
01.2015 - 12.2016
  • Delivered high-level service to hotel guests in restaurant and bar settings.
  • Handled POS transactions and balanced cash drawers.
  • Assisted with banquet operations and front desk check-ins.

Support Services & Coordinator

Eulen America
Miami, FL
02.2013 - 09.2014
  • Company Overview: Miami International Airport (American Airlines)
  • Assisted in coordinating daily airport support services.
  • Facilitated communication between departments to ensure smooth operations.
  • Miami International Airport (American Airlines)

Office Assistant

Sevillana Import
Miami, FL
04.2007 - 09.2012
  • Processed sales and banking reports for accounting.
  • Reconciled general ledger accounts and maintained financial records.
  • Managed vendor payments and internal department coordination.

Full-Time Caregiver

Miami, FL
08.2005 - 04.2007

Passenger Services Agent

Aces / Aeropostale Airlines
Miami, FL
11.2003 - 08.2005
  • Provided ticket counter check-ins, boarding assistance, and baggage claims.
  • Maintained logs and performed follow-up on lost baggage and claims.

Passenger Services Agent

AVENSA / AVIANCA / Aeropostale Airlines
Miami, FL
06.2000 - 08.2003
  • Handled passenger check-ins and gate agent duties for international flights.
  • Assisted with lost baggage claims and flight documentation.

Education

English II & III

Miami Dade Community College
Miami, FL

Degree - Hotel Administration, Public Relations, Banquets, Reservations

Colegio Universitario de Caracas
Caracas, Venezuela

COA (Certificado de Operador Aéreo) - Certified Flight Attendant

La Guaira, Venezuela

Skills

  • Microsoft Word
  • Excel
  • Outlook
  • Bilingual: Spanish & English
  • Cash Handling
  • Event Setup
  • Customer Support

References

Available upon request.

Timeline

Banquet Server

Sodexo (Centerplate)
01.2016 - Current

Event Staff

UM Watsco Center / Events Planet
01.2016 - 01.2017

Event Staff

Events by Executive Caterers Inc.
01.2016 - 01.2017

Event Catering Staff

Miami Arena
01.2016 - 12.2016

Front Desk / Server / Bartender

Railway, Hilton, Marriott, EB Hotel, Biltmore
01.2015 - 12.2016

Support Services & Coordinator

Eulen America
02.2013 - 09.2014

Office Assistant

Sevillana Import
04.2007 - 09.2012

Full-Time Caregiver

08.2005 - 04.2007

Passenger Services Agent

Aces / Aeropostale Airlines
11.2003 - 08.2005

Passenger Services Agent

AVENSA / AVIANCA / Aeropostale Airlines
06.2000 - 08.2003

English II & III

Miami Dade Community College

Degree - Hotel Administration, Public Relations, Banquets, Reservations

Colegio Universitario de Caracas

COA (Certificado de Operador Aéreo) - Certified Flight Attendant

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