Monica Clauss
Yardley,PA
Summary
Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates. Offering 10+ years of recruitment strategy development.
Overview
19
19
years of professional experience
Work History
Realtor
Keller Williams Real Estate
01.2020 - Current
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Presented purchase offers to sellers for consideration.
- Reviewed market research data and changed sales plans accordingly.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Conducted comprehensive market analysis to identify opportunities for investors.
Therapy Recruiter
American Senior Communities
01.2017 - 01.2020
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Studied job descriptions and qualifications to determine applicant requirements.
- Coordinated schedules to arrange management interviews with applicants.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Talent Acquisition Manager
Greenphire
01.2016 - 01.2017
- Established consistent language and methodology for talent discussions, development, and succession.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Recruited top talent to maximize profitability.
Regional Director of Recruiting
Encore Therapy
01.2015 - 01.2016
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Designed, developed, and implemented successful recruitment process to fill more than [Number] vacancies each year.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Recruited top talent to maximize profitability.
Recruitment Manager
Premier Therapy Services
01.2012 - 01.2015
- Managed all open positions and worked closely with Regional Directors and Rehabilitation Directors to ensure needs were met
- Partnered with marketing to develop materials for job postings, career fairs and in-house recruitment
- Successfully filled 70+ Physical, Occupational and Speech Therapists roles in a highly competitive industry, 2014 for a total new hire gain of 49.37%; paced 2015 at a total new hire gain of 34.08%
- Increased retention rate in 2015 by 3% with successful new hires; turnover rate in 2014 was 7%
- Recognized for quickly filling roles to meet business needs; filled 6 roles in 4 days to meet demands of new client contract
- Established and maintained beneficial relationships with universities to schedule clinical rotations and to build the candidate pipeline with new graduates and alumni.
Human Resources Generalist
PARADE Publications
01.2012
- Promoted to Generalist to expand scope of role and support 150 employees
- Managed recruiting and relationships with employment agencies; posted positions, conducted telephone screens, interviews, background checks and extended job offers
- Served as point of contact for benefits inquiries
- Tracked employee hours and managed quarterly employee review schedules
- Combined Highlights: Researched and developed in-house trainings for employees of all levels
- Co-developed the employee recognition program that resulted in increased morale and engagement
- Served as head of activities committee; organized company events including breakfasts, charity sales, fun runs and BBQs
- Assisted in streamlining the recruiting process; new system allowed management make hiring decisions faster.
Human Resources Associate
PARADE Publications
01.2010 - 01.2012
- Managed recruiting and relationships with employment agencies; posted positions, conducted telephone screens, interviews, background checks and extended job offers
- Served as point of contact for benefits inquiries
- Tracked employee hours and managed quarterly employee review schedules
- Combined Highlights: Researched and developed in-house trainings for employees of all levels
- Co-developed the employee recognition program that resulted in increased morale and engagement
- Served as head of activities committee; organized company events including breakfasts, charity sales, fun runs and BBQs
- Assisted in streamlining the recruiting process; new system allowed management make hiring decisions faster.
Administrative Assistant / Licensing Manager
Pressman Toy Corporation
01.2007 - 01.2010
- Communicated with licensors for product approvals and requests for art and sales materials
- Submitted orders, fulfilled art requests and submitted forecasts
- Managed invoicing, supply orders, contract tracking and meeting minutes
- Maintained the President’s calendar and organized travel
- Partnered with the public relations team on product award submissions
- Coordinated the internal product approval system within the NY office.
Recruiting Assistant
United Staffing Systems
01.2007 - 01.2007
- Managed full-cycle recruiting and understanding client staffing goals
- Informed candidates of hiring progress and made cold calls to increase candidate pipeline.
Recruiting Assistant
Volt Services Group
01.2006 - 01.2007
- Assisted with all areas of recruiting for administrative, warehouse and entry-level roles
- Processed payroll for 100+ employees.
Education
Master of Science - Human Resource Development
Villanova University
Bachelor of Arts - Communication Arts
Ramapo College of New Jersey
Skills
- Records Management
- Policy Implementation
- Employee Onboarding
- Risk Management
- Interviewing expertise
- Talent Acquisition
- Recruitment Strategies
- Background Checks
- Interviewing
Timeline
Realtor
Keller Williams Real Estate
01.2020 - Current
Therapy Recruiter
American Senior Communities
01.2017 - 01.2020
Talent Acquisition Manager
Greenphire
01.2016 - 01.2017
Regional Director of Recruiting
Encore Therapy
01.2015 - 01.2016
Recruitment Manager
Premier Therapy Services
01.2012 - 01.2015
Human Resources Generalist
PARADE Publications
01.2012
Human Resources Associate
PARADE Publications
01.2010 - 01.2012
Administrative Assistant / Licensing Manager
Pressman Toy Corporation
01.2007 - 01.2010
Recruiting Assistant
United Staffing Systems
01.2007 - 01.2007
Recruiting Assistant
Volt Services Group
01.2006 - 01.2007
Master of Science - Human Resource Development
Villanova University
Bachelor of Arts - Communication Arts
Ramapo College of New Jersey
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