Monica Coakley
Columbia,OH
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lead State Tested Nurses Aide
The Villas At Mother Angeline
11.2021 - Current
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
- Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
- Updated patient records accurately, enabling effective communication among healthcare providers for seamless care delivery.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Assisted in patient mobility, improving their physical strength and independence with daily activities.
- Streamlined workflow efficiency by stocking supplies, sterilizing equipment, and maintaining clean workstations for nurses'' use.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Collaborated with interdisciplinary teams in developing individualized care plans that addressed each patient''s unique needs.
- Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
- Participated in ongoing professional development, attending staff meetings and training sessions to stay current on best practices within the nursing profession.
- Facilitated smooth discharge processes through close coordination with nursing staff on post-discharge instructions for patients and caregivers.
- Supported rehabilitation efforts within the facility through consistent encouragement of patients to participate in therapy sessions as prescribed by physicians or therapists.
- Enhanced patient comfort by providing personalized care and addressing individual needs.
- Ensured adequate nutrition for patients by preparing meal trays according to dietary requirements and assisting with feeding if necessary.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and dementia.
- Supported needs of 21+ residents under long-term care.
Financial Service Professional
Nationwide Insurance
08.1996 - 08.2021
- Demonstrated adaptability by staying informed of industry developments and quickly mastering new technologies to better serve clients.
- Balanced multiple priorities under tight deadlines successfully without compromising attention-to-detail or quality of work delivered.
- Developed strong relationships with clients, fostering long-term loyalty and trust through personalized financial guidance.
- Assisted in training new hires, sharing valuable knowledge and experience to help them excel in their roles quickly.
- Managed sensitive client data responsibly by adhering strictly to privacy policies and confidentiality agreements while sharing information internally or externally when necessary.
- Collaborated effectively with cross-functional teams to develop comprehensive financial plans tailored to client needs.
- Provided excellent customer service by consistently exceeding expectations in responsiveness and problem-solving capabilities.
- Improved client satisfaction by providing timely and accurate financial advice.
- Participated in regular audits to ensure adherence to company policies as well as regulatory requirements within the industry.
- Maintained updated records of all financial transactions to support traceability.
Education
High School Diploma -
Groveport Madison High School
Groveport, OH06.1991
Skills
- Reliable team player
- Direct Patient Care
- Patient relationship building
- Geriatric Care
- Care plan implementation
- Conducting intakes
- Time Management
- CPR Certification
- Calm Under Stress
- Family Communication
- Certified Nursing Assistant (CNA)
Certification
- State Tested Nurses Aide in Ohio
Timeline
Lead State Tested Nurses Aide
The Villas At Mother Angeline
11.2021 - Current
Financial Service Professional
Nationwide Insurance
08.1996 - 08.2021
High School Diploma -
Groveport Madison High School
- State Tested Nurses Aide in Ohio
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