Monica Contreras
Houston,TX
Summary
NCCPA-certified Physician Assistant with over 19 years of experience, including 6 years specializing in telepsychiatry, delivering virtual mental health care to diverse populations. Licensed in Texas, with expertise in diagnostic assessments, treatment planning, and EHR systems (Practice Fusion). Fluent in English and Spanish, achieving 20% improved treatment adherence. Proficient in telehealth platforms (VSee, Zoom) and clinical informatics, with a graduate certificate. Skilled in remote collaboration, optimizing outcomes in fast-paced telehealth settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Physician Assistant
Everhealth PLLC
12.2018 - 04.2025
- Delivered telepsychiatry care to diverse patients (ages 5 to 95), conducting virtual assessments, diagnosing mental health conditions, and developing individualized treatment plans for up to 30 patients daily.
- Optimized telehealth delivery during emergencies, ensuring uninterrupted care for high-risk patients.
- Enhanced treatment adherence by 20% through bilingual English/Spanish communication with Spanish-speaking patients.
- Maintained precise EHR documentation, ensuring 100% compliance for disability evaluations and school accommodations.
- Collaborated with supervising psychiatrist to manage complex cases, reducing escalation rates by 15% through proactive coordination.
Physician Assistant, Harris County Jail Diversion Program (Part-Time)
The Harris Center for Mental Health
10.2018 - 05.2021
- Conducted comprehensive physical health evaluations for homeless patients with acute/chronic conditions, stabilizing 90% of cases for community reintegration.
- Developed integrated care plans with social workers, nursing staff, and mental health professionals, reducing jail recidivism by 50%
- Leveraged bilingual skills to ensure accurate medical histories and treatment compliance among Spanish-speaking patients.
- Enhanced documentation efficiency by 30% through EMR implementation.
Physician Assistant
UT MD Anderson Cancer Center
09.2006 - 08.2018
- Performed pre-anesthesia evaluations for up to 70 inpatients/outpatients weekly, diagnosing conditions and creating treatment plans to ensure procedural readiness.
- Improved patient satisfaction by 10% through bilingual English/Spanish counseling for diverse populations.
- Streamlined clinical workflows using Epic, reducing care delivery variability by 15% via evidence-based guidelines.
- Earned multiple performance awards (2008-2015) for exceptional patient outcomes and interdisciplinary collaboration.
Education
Master of Science - Physician Assistant Studies
University of Texas Medical Branch
Galveston, TX08.2005
Master of Arts - Behavioral Sciences-Psychology
University of Houston-Clear Lake
Webster, TX12.1997
Bachelor of Arts - Anthropology
University of Houston
Houston, TX12.1995
Skills
- EHR Systems: Epic, Practice Fusion, Cerner
- Telehealth Platforms: VSee, Doximity, Zoom
Core Competencies
- Telepsychiatry and Virtual Care
- Diagnostic and Therapeutic Care
- Bilingual Communication (English/Spanish)
- EHR Proficiency
- Clinical Informatics
- Patient Education and Counseling
- Remote Collaboration
- HIPAA Compliance
Certification
- Graduate Certificate in Applied Biomedical Informatics, University of Texas HSC, 2018
- Certified Documentation Improvement Practitioner (CDIP), AHIMA, 2016
- Drug Enforcement Administration Registration, 2009
- NCCPA Board Certified, 2005
- Texas Medical Board Physician Assistant License, 2005
Languages
Fluent in English and Spanish
Awards
UT MD Anderson Anesthesia Assessment Clinic Recognition Award, 2015, UT MD Anderson Anesthesiology Division Employee of the Month, 2015, UT MD Anderson Outstanding Employee Performance Rating, 2008–2015, UT MD Anderson Employee Personal Performance Award, 2009, 2014, 2015
Timeline
Physician Assistant
Everhealth PLLC
12.2018 - 04.2025
Physician Assistant, Harris County Jail Diversion Program (Part-Time)
The Harris Center for Mental Health
10.2018 - 05.2021
Physician Assistant
UT MD Anderson Cancer Center
09.2006 - 08.2018
Master of Science - Physician Assistant Studies
University of Texas Medical Branch
Master of Arts - Behavioral Sciences-Psychology
University of Houston-Clear Lake
Bachelor of Arts - Anthropology
University of Houston
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