Monica Cook
Colton,CA
Summary
Organized and highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Hostess/Food Runner/To-Go Orders
Red Robin
Redlands, CA
08.2024 - Current
- Greet and seat guests, answer customers questions about menu items, organize order tickets, plate food on trays for servers and assist servers with delivering food and drinks to customers quickly and accurately.
- Set tables for new customers and help buss tables as needed.
- Expedite carryout and catering orders, check for accuracy and package orders for pick up.
Sales Associate - Courtesy Clerk
Stater Bros Markets Inc.
Grand Terrace, CA
11.2023 - 08.2024
- Assist customers with online and in-person orders, place point of sale signs or tags as needed
- Stock, restock, and maintain merchandise in cases and shelves for orderly display and rotation and to ensure sufficient inventory levels. Stock produce and refrigerator items. Assist in the floral department.
- Organized stockroom shelves.
- Assisted customers with online and in-person orders. Placed point of sale signs or tags as needed.
Hostess/To-Go/Food Runner
Red Robin
Redlands, CA
10.2022 - 11.2023
- Greet and seat guests, answer customers' questions about menu items, organize order tickets, plate food on trays for servers, and assist servers with delivering food and drinks to customers quickly and accurately..
- Set tables for new customers and help bus tables as needed..
- Expedite carryout and catering orders, check for accuracy and package orders for pick up.
General Merchandise Clerk
Target
Redlands, CA
07.2021 - 09.2022
- Ensure store and area are well-stocked and organized, stocked shelves low on merchandise. Check stock room and select the items to fulfill online orders.
- Assist customers in locating products, maintain a clear work area, and follow safety protocols.
- Trained on register and cash handling.
- Ability to lift 50 lbs.
Sales Associate
Rocky Mountain Chocolate Factory
Redlands, CA
05.2018 - 08.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection.
- Processed transactions using a point-of-sale system.
- Restocked shelves and display cases as needed to ensure sufficient inventory levels.
- Clean and maintain the appearance of the store, open (till in), and close register (till out) and store.
Education
San Bernardino Valley College
San Bernardino, CA01.2023
High School Diploma -
Options For Youth-San Bernardino
San Bernardino, CA11-2017
Skills
- Stock experience
- General knowledge of office methods and equipment
- Organized
- Attention to detail
- Ability to juggle multiple tasks
- Payment Processing
- Strong interpersonal skills
- Ability to work as part of a team
- Merchandising
- Positive and professional
- Customer service expertise
References
References available upon request.
Timeline
Hostess/Food Runner/To-Go Orders
Red Robin
08.2024 - Current
Sales Associate - Courtesy Clerk
Stater Bros Markets Inc.
11.2023 - 08.2024
Hostess/To-Go/Food Runner
Red Robin
10.2022 - 11.2023
General Merchandise Clerk
Target
07.2021 - 09.2022
Sales Associate
Rocky Mountain Chocolate Factory
05.2018 - 08.2021
San Bernardino Valley College
High School Diploma -
Options For Youth-San Bernardino
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