Monica Cosby-Reed
Charlotte,NC
Summary
I'm a hardworking and passionate worker dedicated to developing trusting relationships and collaborating with individuals/teams to achieve desired outcomes. I can effectively multi-task, work well under pressure, while making good judgement that advocates for the best interest of the youth and/or family. I have 30 plus year's experience working with youth, and families with mental health, developmental disabilities and substance usage challenges.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Intensive Case Manager
Communities In Schools
04.2018 - Current
- Case management provided in school setting to students and their families with varies challenges related to their social and emotional needs in school, home, and community settings.
- Assisted students in developing and setting realistic goals to promote positive change.
- Developed and implemented comprehensive case management plans to address students needs and goals.
- Collaborated with, social workers, school psychologist, school administrators, therapists and other team members to identify needs of students' and families.
- Devised and implemented programs in schools promote school goals related to mental health awareness, career development and college awareness.
- Provided supportive guidance/mentorship to new and existing Intensive Case Management Staff .
NC Wraparound Facilitator
Thompson Child and Family Focus
06.2015 - 07.2018
- Complied with principles and steps of the High Fidelity Wraparound (HFW) process.
- Conducted meetings with families to assess progress towards meeting their identified goals and barriers with treatment.
- Facilitated Child and Family Team Meetings.
- Collaborated with youth, caregivers, natural supports, school personnel, and mental health providers and other identified team members to develop person centered plans, crisis plan, refer and link families to identified services and monitored treatment goals and outcomes.
- Assisted families in navigating varies systems such as mental health, education, social services to be informed and access beneficial resources.
Director of Case Management
Thompson Child and Family Focus
10.2009 - 06.2015
- Oversaw case management processes in compliance with MH/DD/SA statutes and standards.
- Supervised case managers, provided leadership, guidance, and support to staff.
- Monitored quality of work, by reviewing staff documentation related to person centered plans, service notes, and authorizations.
- Collaborated with community members to develop and implement mental health service initiatives.
Community Resource Coordinator
Thompson Child and Family Focus
01.2007 - 09.2009
- Developed local/neighborhood partnerships to support community support service consumers with access to pro-social activities and other resources based on their needs.
- Screened consumers for eligibility for Community Support Services.
- Monitored Community Support Service Program's documentation/records for quality of services and best practices.
- Participated in community events to share information about Community support services.
Community Support Specialist
Thompson Child and Family Focus
08.2005 - 12.2006
- Supported youth with mental health diagnoses develop skills to assist them with having positive relationships at home , school and in the community.
- Developed Person Centered Plans, Crisis Plans and discharge Plans for consumers.
- Referred and linked consumers to supportive services.
- Provided education, training and/or skill development to consumers, caregivers and others who are involved in the developmental/ mental /health treatment of the consumers as outlined in their Person Centered Plans.
Early Childhood Program Quality Specialist
Thompson Child and Family Focus
09.2003 - 07.2005
- Assessed Early Childhood Programs with low star rated scores within Mecklenburg County.
- Composed Plan of Actions for assessed programs to assist early childhood program with identifying needed areas of improvement in order to increase their star rated license score.
- Supported Early Childhood Programs with developing, improving and implementing practices concurrent with NC Compliance standards, National Association for the Education of Young Children and NC Star Rated Licensing standards.
Child Service Coordinator
Mecklenburg County Area of Mental Health, Developmental Disabilities and Substance Abuse
01.2003 - 08.2003
- Supports caregivers with children birth to 3 with gaining access to early interventions.
- Provided education, training and/or skill development to caregiver(s) monthly to assist with their child's developmental delays, and/or atypical behaviors.
- Collaborated with caregivers and providers and others on the families team to coordinate services, develop treatment plans and plans discharge.
- Participated in educational evaluations to assess infants/toddlers strengths and area of concerns.
Education
Master of Arts in Human Service Counseling -
Liberty University
05.2015
Bachelors of Arts in Social Science -
University of Cincinnati
01.1994
Skills
- Case Management
- Relationship Building
- Teamwork
- Quality Assurance
- Decision-Making
- Adaptable
Certification
Wraparound Facilitator Practitioner Certification (2016), Qualified Mental Health Professional (2005), Qualified Developmental Disabilities Professional (2005), Nursing Child Assessment- Feeding and Teaching, (2000) Recognizing Child Abuse and Neglect, (1999), Parents as Teachers (1999)
Timeline
Intensive Case Manager
Communities In Schools
04.2018 - Current
NC Wraparound Facilitator
Thompson Child and Family Focus
06.2015 - 07.2018
Director of Case Management
Thompson Child and Family Focus
10.2009 - 06.2015
Community Resource Coordinator
Thompson Child and Family Focus
01.2007 - 09.2009
Community Support Specialist
Thompson Child and Family Focus
08.2005 - 12.2006
Early Childhood Program Quality Specialist
Thompson Child and Family Focus
09.2003 - 07.2005
Child Service Coordinator
Mecklenburg County Area of Mental Health, Developmental Disabilities and Substance Abuse
01.2003 - 08.2003
Master of Arts in Human Service Counseling -
Liberty University
Bachelors of Arts in Social Science -
University of Cincinnati