Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
References
Timeline
Generic

Monica Cruz

North Miami,FL

Summary

Dynamic nursing professional with clinical experience at Manatí Medical Center, delivering high-quality patient care and emotional support. Adept at collaborating with multidisciplinary teams and accurately documenting clinical information. Skilled in vital sign monitoring, conflict resolution, and fostering a compassionate environment for patients from diverse backgrounds. Trilingual communicator (Spanish, English, French) committed to advancing patient education, health promotion, and culturally competent care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Clinical Practicum

Manati Medical Center
Manati, Puerto Rico
05.2025 - 08.2025
  • Performed blood sample collection and venipuncture under supervision.
  • Measured and recorded vital signs accurately for pediatric and adult patients.
  • I observed and assisted during surgical procedures to strengthen my clinical knowledge.
  • Documented patient information and nursing interventions following hospital protocols.
  • Applied the nursing process (assessment, diagnosis, planning, implementation, evaluation) in clinical scenarios.
  • Provided emotional support and patient education to individuals and families.
  • Collaborated with multidisciplinary healthcare teams to ensure quality patient care.

Assistant Manager/Server

Frank's Grill
Houston, TX
01.2024 - 05.2025
  • Strengthened customer service and communication skills through consistent high-volume guest interaction.
  • Developed leadership abilities by supervising staff and coordinating daily operations as Assistant Manager.
  • Enhanced problem-solving and conflict-resolution skills by addressing guest concerns and operational challenges.
  • Improved multitasking and organizational abilities by managing multiple responsibilities in a fast-paced environment.
  • Gained operational management experience, including scheduling, inventory checks, and staff support.
  • Contributed to team efficiency and customer satisfaction by fostering a collaborative work environment.

Education

Associate of Science - Nursing

EDP College of Puerto Rico
Puerto Rico
08-2026

High School Diploma -

IPVCE Ernesto Guevara
Cuba
07-2018

Skills

  • Patient care and emotional support
  • Team collaboration and interdisciplinary communication
  • Clinical documentation and Electronic Health Records (EHR) familiarity
  • Vital sign monitoring and basic clinical procedures
  • Infection control and safety practices
  • Critical thinking and problem resolution
  • Patient education and health promotion
  • Leadership development and adaptability in fast-paced environments
  • Conflict de-escalation and compassionate communication
  • Time management and organizational skills
  • Culturally competent care
  • Trilingual: Fluent in Spanish, English, and French

Affiliations

  • Fitness & Wellness: Maintain a disciplined training routine, demonstrating commitment, consistency, and self-motivation.
  • Language Exchange & Tutoring: Conducted informal English and French tutoring sessions, fostering cultural exchange and communication skills.
  • Student Nursing Association Member: Participated in workshops and collaborative projects to strengthen professional development.

Languages

Spanish
Full Professional
English
Professional
French
Limited

Certification

Registered Medical Assistant (RMA) – Florida Registry of Medical Assistants
Issued: August 14, 2025 · Expires: August 14, 2026

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

  • Experienced in using Microsoft Word for accurate documentation, Excel for efficient data management and reporting, and PowerPoint for developing professional and visually engaging presentations.

References

References available upon request.

Timeline

Clinical Practicum

Manati Medical Center
05.2025 - 08.2025

Assistant Manager/Server

Frank's Grill
01.2024 - 05.2025

Associate of Science - Nursing

EDP College of Puerto Rico

High School Diploma -

IPVCE Ernesto Guevara