Monica Davidson

· Manage the recruitment process, including job posting, screening, interviewing, and hiring employees.

· Maintain and update HR systems, ensuring data integrity and confidentiality.

· Collaborate with hiring managers to understand staffing needs and define job requirements.

· Ensure that the organization complies with labor laws and employment standards.

· Analyzing daily logs to retrieve vital patient details for insurance claims.

· Ensure timely handling of sensitive documents.

· Streamlined communication among dispatchers, EMTs, and other departments.

· Manage all interdepartmental and company-wide correspondence.

· Assist employees with enrollment, changes, and inquiries related to benefits.

· Managed submissions and follow-ups for Medi-Cal authorization.

· Managed timely dispatch of bills, invoices, and statements.

• Greet patients professionally and courteously
• Schedule and confirm patient appointments
• Answer incoming phone calls and assist as needed
• Distribute office policy letters and HIPAA compliance forms
• Verify insurance coverage and update patient records accordingly
• Prepare patient charts in advance of daily appointments
• Post patient charges and process payments accurately
• Prepare and secure nightly deposits
• Enter and maintain accurate data in the office computer system
• Arrange and schedule surgeries for patients
• Update and maintain the office procedures manual
• Confirm patient appointments and send reminders as necessary