Elevated from Billing to HR Specialist at Riggs Ambulance Services, showcasing strong compliance with guidelines and exceptional communication skills. Excelled in streamlining data processing and fostering collaborative environments, significantly enhancing office efficiency. Demonstrates meticulous attention to detail and a proactive approach to engaging with team members and clients alike.
· Manage the recruitment process, including job posting, screening, interviewing, and hiring employees.
· Maintain and update HR systems, ensuring data integrity and confidentiality.
· Collaborate with hiring managers to understand staffing needs and define job requirements.
· Ensure that the organization complies with labor laws and employment standards.
· Analyzing daily logs to retrieve vital patient details for insurance claims.
· Ensure timely handling of sensitive documents.
· Streamlined communication among dispatchers, EMTs, and other departments.
· Manage all interdepartmental and company-wide correspondence.
· Assist employees with enrollment, changes, and inquiries related to benefits.
· Managed submissions and follow-ups for Medi-Cal authorization.
· Managed timely dispatch of bills, invoices, and statements.
Policy Adherence
Strong Compliance with Guidelines
Self-Directed Performance
Sound Analytical Judgment
Effective Troubleshooting Techniques
Consistent Task Execution
Attention to Detail in Task Completion
Engaging in Collaborative Meetings
Active Involvement in Training Seminars
Efficient Data Processing
Organized Documentation Oversight
Facilitate Communication Flow
Manage outgoing communications
Skilled in Telephone Etiquette
Screen and direct phone calls
HIPAA compliance
Collections
Decision-making
Invoice generation
Data research
Attention to detail
Customer engagement
Community management
Media relations
Social media strategy
Community outreach
Event planning
Community relations