Monica Davis
Summerville,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Day Shift Donut Specialist/Cashier
Krispy Kreme
Ladson, SC
01.2023 - 07.2023
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted and balanced registers.
- Used Point of Sale register system to complete transactions.
- Maintained work area and kept cash drawer organized.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Learned roles of other departments to provide coverage and keep store operational.
- Exceeded customer satisfaction by finding creative solutions to problems.
Morning Prep Cook
Chick Fill A
Savannah Highway, SC
02.2021 - 10.2021
- Followed recipes and presentation specifications as set by the restaurant.
- Labeled containers correctly when storing prepared foods in refrigerator or freezer.
- Helped prepare lunch items such as sandwiches, salads and soups.
- Prepped vegetables and ingredients by washing, chopping and dicing.
Deli Clerk
Publix Super Markets Inc
Mount Pleasant, SC, SC
10.2020 - 02.2021
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Education
GED -
IXL Learning
Online TeachingSkills
- Customer Relations
- Experience in Leadership
- Idea Development and Brainstorming
- Analytical Thinking
- Cash Handling
- Product Recommendations
- Customer Service
- Credit and Cash Transactions
- Order Packaging
- Order Taking
Timeline
Day Shift Donut Specialist/Cashier
Krispy Kreme
01.2023 - 07.2023
Morning Prep Cook
Chick Fill A
02.2021 - 10.2021
Deli Clerk
Publix Super Markets Inc
10.2020 - 02.2021
GED -
IXL Learning