MONICA DENNIS
Rembert,SC
Summary
Assistant Manager offering 4 years of demonstrated experience in operations. Eager to fulfill a new role of increased responsibility within a dynamic team. Organized sales associate seeking an opportunity to contribute value to a highly motivated team. Skilled . Hardworking and reliable Cashier Sales Associate worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Cashier Sales Associate
Dollar General
Rembert, SC
08.2019 - 08.2022
- Entered all sales into cash register to record purchases
- Followed standardized procedures for issuing cash refunds
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts
- Worked closely with manger and assistant manger to solve problems and handle customer concerns currently
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean and secure to fully protect company assets.
Assistant Manager
Family Dollar
Sumter, SC
12.2022 - Current
- Managed inventory levels, optimizing stock replenishment processes to minimize shortages.
- Trained and mentored staff on customer service best practices and product knowledge.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Analyzed sales data to identify trends and develop action plans for improvement.
- Resolved customer complaints effectively, fostering a positive shopping experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Crestwood High School
Sumter, SC2007
Skills
- Work 12 hour schedule that includes weekends also holidays
- Work well with a team with good communication
- Sense of community
- Willing to work overtime when needed
- Wear necessary Personal Protective Equipment
- Perform repetitive demanding tasks for extended periods
Timeline
Assistant Manager
Family Dollar
12.2022 - Current
Cashier Sales Associate
Dollar General
08.2019 - 08.2022
High School Diploma -
Crestwood High School