Monica Diaz
Lawrenceville,GA
Summary
Efficient Painter committed to timely completion of residential and commercial painting projects. Dedicated contributor to hardworking painting team emphasizing safety, professionalism and customer satisfaction. Dependable worker dedicated to completing projects on time and surpassing quality expectations. Skillfully uses variety of tools and machinery for addressing unique installation and repair requirements.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Painting Contractor
Yirehs Painting Services
Georgia
01.2009 - 12.2023
- Primed and sealed surfaces to best support paint coats.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Mentored junior painters in proper techniques and safety protocols, enhancing overall team performance.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Reached high ceilings and walls with scaffolding and ladders.
- Repaired drywall and plaster prior to painting.
- Collaborated with other contractors to coordinate schedules, ensuring seamless workflow during multi-trade projects.
- Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business opportunities.
- Continuously expanded knowledge of industry trends and best practices through professional development courses, staying up-to-date on the latest painting techniques and materials.
- Contributed to the company''s growth by generating new business leads through targeted marketing efforts and positive word-of-mouth referrals from satisfied clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Selected appropriate type of paint and other materials for specific surfaces.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Kept accurate records of paint supplies and other materials.
- Utilized brushes and rollers to create various textures.
- Followed safety procedures and properly used protective gear while painting.
- Mixed, matched and blended colors to produce desired effects.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Removed wallpaper and sanded surfaces to prepare for paint application.
- Managed project timelines effectively to ensure timely completion without compromising quality or safety standards.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Interacted with clients to report progress and verify timetable for completed work.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
- Calculated amount of paint and other materials needed for each job accurately.
- Assisted clients in selecting appropriate colors, textures, and finishes to meet their specific design preferences while adhering to industry trends.
- Calculated accurate amounts of materials and estimated time for planned jobs.
- Repaired wall holes and scrapes.
Fast Food Worker
Mcdonolds
Atlanta, GA
12.2007 - 12.2008
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Backed up servers by setting up trays and completing some food deliveries.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
- Accurately operated cash register to process customer payments.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Completed milkshakes and ice cream desserts for customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Made change and returned correct cash and coin to patrons.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Assisted with preparing salads and cold food items.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Chaparral High School
Las Vegas, NV05.2005
Skills
- Powder coat painting
- Scope of Work Planning
- Manufacturer Application Specifications
- Wall repair
- Customer Service
- Paint Application Techniques
- Exterior Painting
- Drywall and trim specialist
- Drywall Installation
- Crew Management
- Customer Needs Assessment
- Marketing and Advertising
- Cost Estimation
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Reading
I Love to read alot
Timeline
Painting Contractor
Yirehs Painting Services
01.2009 - 12.2023
Fast Food Worker
Mcdonolds
12.2007 - 12.2008
High School Diploma -
Chaparral High School