Monica Donahue
Bernalillo
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Finance/HR
DKD Electric
08.2024 - Current
- I do weekly payroll for 60 employees, and also over one hundred 3rd party employees
- I also assist with HR duties to include onboarding and offboarding, Employee benefits management, HR Policies and Procedures, and Employee Relations and Communication
Records Coordinator
State of New Mexico
04.2024 - 09.2024
- I conducted file audits for the New Mexico Corrections Department for inmates who were in the process of paroling to the community
- I conducted court calls to ensure all offenders did not have outstanding warrants
- I managed a caseload of over 200 inmates
Senior HIM Specialist
Ensemble Health Partners
09.2008 - 04.2024
- Company Overview: Lovelace Women’s Hospital- Ardent Health Systems
- I am part of the Identity team with the transition to the EPIC system, which includes corrections of charts and billing from multiple sources
- I also keep track of multiple excel spreadsheets for over 100 hospitals and clinics across the country
- I research reports such as the unbilled and relay that information to my manager, division director, corporate and others in the facility
- I have assumed leadership positions when needed
- I am also involved in processing medical records with an emphasis in prepping, scanning and indexing all patient types, and other miscellaneous duties as assigned
- I also work with providers in completing their records
- Lovelace Women’s Hospital- Ardent Health Systems
Assignment- Medical Records
Accounting Principles
04.2008 - 09.2008
- I worked in scanning and indexing medical records to coders
- I also conducted filing, assembling, and locating records
- I assisted with the completion of Emergency room records
Construction Coordinator, Administrative Assistant
Aquatic Pools
05.2007 - 03.2008
- I created schedules for 12-15 construction crews, operated a multi-line phone system, produced letters and memos, worked with numerous team members, handled travel money, and provided quality customer service
Camp Counselor
City of Rio Rancho
05.2005 - 08.2005
- I supervised 10-20 children at one time, worked with numerous team members, and created schedules and activities
Education
Certificate of General Business -
Central New Mexico Community College
12.2013
Associates Degree - Computer Information Systems
Central New Mexico Community College
04.2007
High School Diploma -
Robertson High School
05.2003
Skills
- Attention to detail
- Proficient with Microsoft applications
- Excellent time management skills
- Data analytics
- Teamwork and collaboration
- Customer service
- Problem-solving
- Microsoft Word
- Microsoft Excel
Awards
Health Care Hero, Lovelace Woman’s Hospital, 02/01/13
Timeline
Finance/HR
DKD Electric
08.2024 - Current
Records Coordinator
State of New Mexico
04.2024 - 09.2024
Senior HIM Specialist
Ensemble Health Partners
09.2008 - 04.2024
Assignment- Medical Records
Accounting Principles
04.2008 - 09.2008
Construction Coordinator, Administrative Assistant
Aquatic Pools
05.2007 - 03.2008
Camp Counselor
City of Rio Rancho
05.2005 - 08.2005
Associates Degree - Computer Information Systems
Central New Mexico Community College
High School Diploma -
Robertson High School
Certificate of General Business -
Central New Mexico Community College
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