Monica Downing
Summary
Compassionate Massage Therapy Instructor with a sincere and warm approach to massage. Contributes to a supportive team environment to advance massage skills and education. Dedicated to promoting health, healing, and well-being through therapeutic massage remedies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Massage Therapy Instructor
North - West College
08.2021 - Current
- Help students to obtain their massage therapy certificate
- Teach and demonstrate massage techniques, grade homework and tests
- Guide students on the right educational path to obtain their massage therapy goals
- Teach curriculum according to outlined program, keep updated with program to make sure it is following CAMTC standards.
- Created engaging lesson plans that incorporated both theory and practice, ensuring a well-rounded education in massage therapy techniques.
- Increased overall student satisfaction by providing personalized feedback on technique and progress during practical sessions.
- Advised students on career paths within the massage therapy industry based on individual strengths and interests, guiding them toward fulfilling professional pursuits.
- Developed strong relationships with local employers, facilitating job placement opportunities for program graduates.
- Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.
- Managed classroom resources effectively, ensuring all necessary materials and equipment were available for successful instruction.
- Evaluated student performance through written tests and practical assessments, providing constructive feedback for growth and improvement.
- Organized guest lectures from industry professionals, exposing students to current trends and career opportunities within the field of massage therapy.
- Coordinated community outreach events, offering students the opportunity to practice their skills in real-world settings while promoting the program to potential clients and employers.
- Utilized various teaching methods to accommodate diverse learning styles, promoting increased comprehension and retention of course material.
- Enhanced student learning by incorporating hands-on massage techniques and real-world scenarios into lessons.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Massage Therapist
Monica Olivas Sports & Rehabilitation Massage
01.2006 - Current
- Self employed
- As a business owner I did my own marketing, booking of clients, treatments, bookkeeping.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Addressed specific client concerns through targeted therapeutic massage interventions.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Educated clients on benefits of massage and recommended home care techniques.
- Administered Swedish, deep tissue and sports massage techniques.
- Developed customized massage programs to meet unique requirements.
Support Staff
Better Days Living
02.2022 - 07.2022
- As support staff I helped with patients going through detox from drugs and alcohol
- I would run the household with daily activities such as cleaning, laundry and cooking
- I also took daily vitals of patients, supervised and kept track of patient meds, took patients to AA meetings and Dr
- Appointments.
- Updated database records accurately and consistently to maintain up-to-date information on clients and projects.
- Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
- Attended training sessions to stay updated on procedures and services.
- Facilitated event planning by securing venues, arranging catering services, and coordinating logistics for successful outcomes.
- Handled confidential information with discretion and ensured its secure storage according to company policies.
- Collaborated with team members to complete projects on time and within budget constraints.
- Proofread documents carefully before distribution, ensuring accurate communication of vital information across teams.
- Managed office supplies inventory, ensuring that necessary materials were always available for staff use.
Massage Therapist
Burke Williams
09.2020 - 01.2021
- Perform 50 and 80 minute massages as asked for by customers.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
Arch Expert
Ulta Cosmetics
01.2020 - 01.2021
- Perform brow waxing and shaping for customers
- Share my knowledge of skin care and hair care products to customers.
- Enhanced client satisfaction by providing personalized and effective arch consultations.
- Demonstrated versatility in performing diverse tasks such as makeup application, lash extensions, or other aesthetic enhancements upon request.
- Achieved high levels of customer loyalty through diligent follow-up calls after appointments to confirm satisfaction.
- Removed unwanted hair and shaped clients' eyebrows for all types of skin.
- Increased salon revenue with upselling techniques for additional services and products.
- Assisted management with inventory control, tracking product usage, and placing timely orders for supplies as needed.
- Educated clients on efficient brow maintenance and introduced at-home care packages.
- Provided exceptional customer care by addressing concerns promptly and offering alternative solutions when necessary.
- Contributed to a positive salon atmosphere by maintaining a clean, organized work station and adhering to hygiene standards.
- Consulted with clients to understand desired look and discuss available lash options.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Followed correct processes to apply lash extensions to clients' natural lashes.
Education
No Degree - Aesthetics
Paul Mitchel The School - Pasadena
Pasadena, CA11.2017
No Degree - Massage Therapy/ Holistic Health Care
Mueller College of Holistic Studies
San Diego, CA09.2007
Skills
- Ethics and Professionalism
- Neuromuscular Techniques
- Hot Stone Massage
- Client Confidentiality
- Sports Massage Techniques
- Swedish massage proficiency
- Aromatherapy principles
- Deep tissue expertise
- Reflexology understanding
- Myofascial release therapy
- Hydrotherapy Applications
- Swedish Massage
- Stress Relief Massage
- Trigger Point Massage
- Customer Consultation
- Front Desk Management
- Body Treatments
- Reflective listening
- Sports Massage
- Range of Motion Improvement
- Prenatal Massage
- Medical Terminology
- Body Mechanics
- Anatomy
- Curriculum Development
- Supervising students
- Clinical Supervision
- Mentoring proficiency
- Academic advisement
- Internship Oversight
Certifications and Licenses
- CAMTC 20033
- Board of Barbering and Cosmetology Z128648 (esthetician)
Affiliations
- American Massage Therapy Association
Certification
- California Massage Therapy Council #20033
- California Board of Barbering And Cosmetology
- Esthetician License # 128648
Timeline
Support Staff
Better Days Living
02.2022 - 07.2022
Massage Therapy Instructor
North - West College
08.2021 - Current
Massage Therapist
Burke Williams
09.2020 - 01.2021
Arch Expert
Ulta Cosmetics
01.2020 - 01.2021
Massage Therapist
Monica Olivas Sports & Rehabilitation Massage
01.2006 - Current
No Degree - Aesthetics
Paul Mitchel The School - Pasadena
No Degree - Massage Therapy/ Holistic Health Care
Mueller College of Holistic Studies
- California Massage Therapy Council #20033
- California Board of Barbering And Cosmetology
- Esthetician License # 128648
Similar Profiles
AMANDA CAMARILLOAMANDA CAMARILLO
Call Center Representative at North-West CollegeCall Center Representative at North-West College
Melinda J. Hervey BlankMelinda J. Hervey Blank
Registrar MFSON-WC / RIV. at North-West CollegeRegistrar MFSON-WC / RIV. at North-West College
Melinda Hervey BlankMelinda Hervey Blank
Administrative Asst. / Student Advisor / Registrar at North-West CollegeAdministrative Asst. / Student Advisor / Registrar at North-West College